SASHA DRUMMOND
207,9221 Lakeland DR ,Grande Prairie,Alberta
Summary
Dedicated professional with over five years of customer service experience, skilled in enhancing customer satisfaction and maintaining a welcoming environment. Demonstrates strong communication and multitasking abilities, capable of working independently or collaboratively within a team.
Overview
1
1
Certification
Work History
Front Desk Clerk /Housekeeper supervisor
Acorn Motel Grande
Grande Cache, Alberta
2018 - 2021
Food service 1
Grande Cache Hospital
Grande Cache, Alberta
2019 - 2020
Building Cleaner
Macro Properties
Grande Cache, Alberta
2019 - 2019
Housekeeper/ Supervisor
Grande Cache Inn and Suites
Grande Cache, Alberta
2018 - 2019
Cook/Breakfast attendant P/T
Grande Cache Inn and Suite
Grande Cache, Alberta
2017 - 2017
Housekeeping
Grande Cache Hotel
Grande Cache, Alberta
2014 - 2016
Marksman Ltd. Special District constable
Tourism Courtesy Corp Officer
Montego Bay, Jamaica
2008 - 2014
Port Security Corp – Sangster International Airport/Resort
Security Officer
Montego Bay, Jamaica
2006 - 2008
Maxi Department Store
Store Clerk/Customer Representative
Montego Bay, Jamaica
2003 - 2006
- Facilitated product selection and inquiries, improving customer shopping experience.
- Greeted customer in a professional and friendly manner.
- Handled customer complaints professionally, resolving issues to maintain satisfaction levels
- Maintained store cleanliness, creating a welcoming environment for customers.
- Stocked shelves and organized merchandise to meet company standards for optimal appearance.
- Restocked merchandise on sales floor, ensuring accurate pricing labels for customer clarity.
Education
High School Diploma -
Muschett High School
Montego Bay, Jamaica01-2003
Skills
- Customer service
- Complaint resolution
- Customer assistance
- Greeted customer in a professional and friendly manner
- Sales assistance
- Product merchandising
- Product placement
- Merchandise replenishment
- Inventory management
- Inventory recording
- Store organization
- Keep work area organized and clean
- Attention to detail
- Problem-solving assistance
- Communication skills
Certification
Active First Aid Emergency/ CPR level C /-AED 2018 Grande Cache, Alberta, Certificate of Completion –WHMIS 2018 Grande Cache Inn and Suites, National Food Handlers Safety 2014 B-Can School of Business Winnipeg, Manitoba
Timeline
Front Desk Clerk /Housekeeper supervisor
Acorn Motel Grande
2018 - 2021
Food service 1
Grande Cache Hospital
2019 - 2020
Building Cleaner
Macro Properties
2019 - 2019
Housekeeper/ Supervisor
Grande Cache Inn and Suites
2018 - 2019
Cook/Breakfast attendant P/T
Grande Cache Inn and Suite
2017 - 2017
Housekeeping
Grande Cache Hotel
2014 - 2016
Marksman Ltd. Special District constable
Tourism Courtesy Corp Officer
2008 - 2014
Port Security Corp – Sangster International Airport/Resort
Security Officer
2006 - 2008
Maxi Department Store
Store Clerk/Customer Representative
2003 - 2006
High School Diploma -
Muschett High School