Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Harper

Simi Valley

Summary

Dynamic sales professional with a proven track record at AT&T, excelling in customer relationship building and exceeding sales targets. Skilled in product knowledge and interpersonal communication, I consistently deliver tailored solutions that enhance customer satisfaction and drive revenue growth. Committed to teamwork and achieving top performance in competitive environments.

Overview

6
6
years of professional experience

Work History

Sales Representative

AT&T
08.2022 - Current
  • Delivered personalized wireless, internet, and entertainment solutions to individual and business customers, consistently meeting and exceeding monthly sales targets.
  • Provided expert product knowledge and guided customers through selecting plans, devices, and bundled services tailored to their needs.
  • Built and maintained strong customer relationships through exceptional service, leading to repeat business and referrals.
  • Educated customers on promotions, financing options, and insurance plans to maximize value and protect devices.
  • Collaborated with team members to drive store performance, contributing to achieving top regional rankings.

Life Insurance Agent

Global Life
04.2023 - 05.2025
  • Provided families and individuals with tailored life insurance and mortgage protection solutions to safeguard financial security.
  • Met with clients virtually and in person to assess needs, present policy options, and guide them through application and underwriting processes.
  • Built long-term client relationships through trust, transparency, and consistent follow-up service.
  • Educated clients on coverage types (term, whole life, final expense, mortgage protection) and supplemental financial products.
  • Maintained compliance with state licensing requirements and insurance regulations while processing applications accurately.
  • Achieved and exceeded weekly and monthly sales goals by implementing effective prospecting, referral generation, and lead management strategies.

Expo Runner

Larsens
02.2021 - 08.2022
  • Coordinated communication between kitchen staff and servers to ensure timely, accurate, and visually appealing food delivery.
  • Inspected each dish for presentation, accuracy, and quality before sending orders to guests.
  • Prioritized and organized incoming orders to maintain smooth workflow during high-volume service.
  • Assisted in resolving issues quickly by communicating special requests, modifications, and allergies to kitchen staff.
  • Maintained cleanliness and organization of the expo line, ensuring all plates, garnishes, and supplies were stocked and ready.
  • Supported teamwork by assisting servers and kitchen staff during peak hours to maximize guest satisfaction.

Barista

Starbucks
02.2020 - 07.2022
  • Prepared handcrafted beverages and food items to Starbucks quality and presentation standards in a fast-paced environment.
  • Delivered exceptional customer service by engaging with guests, taking accurate orders, and ensuring timely transactions.
  • Maintained a clean and organized workspace while adhering to health, safety, and food-handling guidelines.
  • Operated POS systems efficiently, managed cash and card transactions, and balanced registers with accuracy.
  • Supported team operations by restocking inventory, rotating products, and assisting coworkers during peak hours.
  • Cultivated strong product knowledge to recommend drinks, seasonal offerings, and merchandise to enhance the customer experience.

Education

Associate of Science - Administration Of Justice

Moorpark College
Moorpark, CA
05.2025

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Sales Results: Meeting and exceeding quotas, upselling, cross-selling, hitting revenue goals
  • Customer Relationships: Building trust, handling objections, problem-solving for customers
  • Tech/Product Knowledge: Quickly learning and communicating complex products (phones, plans, insurance)
  • Team Contribution: Collaborating to hit store performance targets

Timeline

Life Insurance Agent

Global Life
04.2023 - 05.2025

Sales Representative

AT&T
08.2022 - Current

Expo Runner

Larsens
02.2021 - 08.2022

Barista

Starbucks
02.2020 - 07.2022

Associate of Science - Administration Of Justice

Moorpark College

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Taylor Harper