Taylor Dines-Kato
Roseville
Summary
Experienced Health Care Assistant skilled in delivering patient care, supporting daily activities, and executing medical tasks. Proven ability to enhance patient communication, provide health education, and ensure a safe environment. Recognized for teamwork, boosting patient morale, and optimizing office procedures.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Mental Health Technician
Heritage Oaks Hospital
07.2023 - Current
- Assigned daily to a unit with 18 patients, providing consistent support and care.
- Participated in admission process, ensuring comprehensive understanding of each patient's needs.
- Monitored each patient’s care level and ability to perform activities of daily living, facilitating tailored support.
- Monitored each patient, collected vitals, communicated with the health care team, wrote detailed reports, and provided oral reports.
Medical Office Representative
Mercy Medical Group Urgent Care
03.2023 - 07.2023
- Served as first point of contact for patients, physicians, clinic staff, families, and vendors, delivering customer service communications and efficiently distributing phone calls and messages.
- Collected and updated patient demographics and insurance information, verified health plan eligibility, took accurate messages, and scheduled appointments using electronic practice management system.
- During my time here I have developed a vast knowledge of many computer applications including but not limited to AthenaIDX, Cerner and Microsoft Office Suite.
- Performed clerical duties to support daily clinic operations and quality patient care initiatives.
Medical Technician
Oakmont of Westpark
Roseville
06.2021 - 03.2023
- While working at Oakmont of Westpark I held the position of Medical Technician.
- Conducted vital assessments, administered medications, provided wound care, and delivered routine patient care.
- Performed diverse tasks within legal scope to ensure optimal patient care.
- Collaborated with team to identify solutions and improve patient care outcomes.
- I did this by leading my team of caregivers/CNA's while also being able to take instructions and report to my charge nurse.
- My administrative work consisted of communicating with medical professionals, volunteers and family members.
- I was successful with my efforts to communicate both written and verbally to a diverse audience on a daily basis.
Guest Service Advocate
Target
Roseville
05.2020 - 04.2021
- Engaged with guests as a key team member at store exit, enhancing their shopping experience.
- Created positive interactions for customers during store exit.
- Streamlined operations by supporting team tasks and promptly resolving customer issues.
- Operated cashier and guest service roles at Target, ensuring smooth transactions and customer support.
Receptionist
KC Dental Lab
Orangevale
10.2018 - 12.2019
- Managed bookkeeping, facilitated communication between our office and supplied offices, and ensured efficient office operations.
- Supported daily operations of dental offices to enhance workflow.
- Collaborated with dental technicians at KC Dental Lab to support lab operations.
Education
Bachelor's Degree - Science of Nursing
Unitek
Sacramento03-2027
Associates Degree - Biology-Allied Health Science
Yuba Community College
01.2022
High School Diploma -
Woodcreek High School
01.2020
Skills
- Patient care expertise
- Patient assessment
- Medical terminology knowledge
- Electronic health records proficiency
- Problem-solving abilities
- Team collaboration
- Communication skills
Volunteer Experience
- Roseville Police Activities League (RPAL), Volunteered to create bonds between families and local law enforcement, teaching recreational games to children.
- Placer ARC, Assisted individuals with intellectual and developmental disabilities, helping with art shows and supporting their goals.
References
References available upon request.
Certification
CPR
Timeline
Mental Health Technician
Heritage Oaks Hospital
07.2023 - Current
Medical Office Representative
Mercy Medical Group Urgent Care
03.2023 - 07.2023
Medical Technician
Oakmont of Westpark
06.2021 - 03.2023
Guest Service Advocate
Target
05.2020 - 04.2021
Receptionist
KC Dental Lab
10.2018 - 12.2019
Bachelor's Degree - Science of Nursing
Unitek
Associates Degree - Biology-Allied Health Science
Yuba Community College
High School Diploma -
Woodcreek High School