Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Taylor Dean

Guelph,ON

Summary

Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.

Overview

2
2
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work History

Customer Service Representative

HomeSense
Guelph, Ontario
09.2025 - Current
  • Keeps a clean and well organized working environment
  • Interacts with and handles customers and third party employed individuals
  • Preforms closing and opening duties as directed to a standard level
  • Answers customer inquiries and provides accurate information regarding products and services.

Customer Service Representative

Angelino’s Fresh Choice Market
Guelph, ON
09.2025 - Current
  • Assists customers with product inquiries and provides detailed information.
  • Supports inventory management by restocking shelves as needed.
  • Develops positive relationships with customers through friendly interactions.

Wait Staff Member

Drayton Chophouse
Drayton, Ontario
11.2023 - 08.2024
  • Provided excellent customer service to guests, ensuring they had an enjoyable experience.
  • Performed side work tasks, including restocking supplies and setting tables correctly.
  • Managed multiple tasks simultaneously while remaining organized under pressure.

Education

Ontario College Diploma - Personal Support Worker

Conestoga College Institute of Technology And Advanced Learning
Guelph, ON
09.2024 - 04.2025

Skills

  • Customer service
  • Time management
  • Conflict resolution
  • Effective communication
  • Organizational skills
  • Professional telephone demeanor

Certification

  • Standard First Aid
  • BLS (HCP) level CPR

References

References available upon request.

Timeline

Customer Service Representative

HomeSense
09.2025 - Current

Customer Service Representative

Angelino’s Fresh Choice Market
09.2025 - Current

Ontario College Diploma - Personal Support Worker

Conestoga College Institute of Technology And Advanced Learning
09.2024 - 04.2025

Wait Staff Member

Drayton Chophouse
11.2023 - 08.2024
Taylor Dean