Taylor Babin
Ottawa,ON
Summary
Dynamic and reliable professional with extensive experience in customer service and hospitality, notably as a Premium Bartender at Levy Canada, TD Place. Demonstrated expertise in liquor, beer, and wine knowledge, alongside an engaging personality that enhances customer satisfaction. Proven ability in multitasking and clear communication, fostering positive environments and efficiently resolving customer complaints.
Overview
3
3
years of professional experience
Work History
Premium Bartender
Levy Canada, TD Place
Ottawa, ON
04.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Supervisor/Server
Joey Restaurants
Ottawa, ON
05.2022 - 02.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
Bartender/Server
DREAMMIND
Ottawa, ON
08.2021 - 05.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Private Nanny
Self Employed Services
Ottawa, ON
01.2021 - 04.2022
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Built positive and nurturing environments to support child social and emotional growth.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Education
High School Diploma -
St. Mother Teresa High School
Nepean, ON06.2019
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Engaging personality
- Clear and effective communication
- Customer service expertise
Fitness
Became passionate about fitness almost 2 years ago to start prioritizing not only my physical but mental health. It has become a everyday goal to put that first so I can excel as an individual. Doing weightlifting consistently, and now getting into cardio has made me physically/mentally stronger and has given me the ability to handle more day-to-day task, but also build confidence when it comes to work, my personal life, and self development. I'm constantly growing and learning more about myself, which helps me bring more to the table when it comes to my work ethic and the discipline I have for myself to achieve my goals. with this hobby it encourages me to push myself every day past my boundaries even on days where I feel my lowest I'm still able to persevere.
Timeline
Premium Bartender
Levy Canada, TD Place
04.2024 - Current
Supervisor/Server
Joey Restaurants
05.2022 - 02.2024
Bartender/Server
DREAMMIND
08.2021 - 05.2022
Private Nanny
Self Employed Services
01.2021 - 04.2022
High School Diploma -
St. Mother Teresa High School