Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Tavleen Kaur

Tavleen Kaur

Surrey,BC

Summary

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Tim Hortons
10.2023 - 03.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Clerk

Petro-Canada
01.2023 - 08.2023
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Clerk

Shell Gas Station
04.2024 - 11.2024
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Cosmetology - Cosmetology

Vancouver Community College
Vancouver, None

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Clerk

Shell Gas Station
04.2024 - 11.2024

Customer Service Representative

Tim Hortons
10.2023 - 03.2024

Clerk

Petro-Canada
01.2023 - 08.2023

Cosmetology - Cosmetology

Vancouver Community College

Similar Profiles

CREATE PROFILE
Tavleen Kaur