Tavia McQuay
Vancouver,BC
Overview
8
8
years of professional experience
Work History
Associate Boutique Manager
Aritzia
09.2023 - Current
- Lead team to deliver world-class everyday luxury shopping experiences to maximize sales through rigorous Sales Management, exceeding annual sales target of $12M.
- Utilize How We Work frameworks to efficiently identify, prioritize, and concisely communicate business opportunities to cross-functional partners and facilitate seamless operations throughout all six areas of Retail, both written and verbally.
- Foster exceptional employee experiences through progressive career development. Master ten areas of people to optimize staff performance and engagement.
- Previously Floor Manager (09/2021 – 04/2022), Associate Manager (04/2022 –09/2022), and Store Manager (09/2022 – 09/2023).
Analyst, Workforce Planning
Aritzia
09.2018 - 09.2020
- Forecasted and scheduled labour for boutiques across North America with exceptional attention to detail and within tight deadlines. Used Microsoft Office suite and Power BI on a daily basis.
- Performed continuous analysis of performance and adjusted forecasting when necessary, assisted boutique teams in executing on revised labour plans.
- Built strong, trusting relationships with various stakeholders, primarily VP and Regional Leadership, and concisely communicated department objectives as the subject matter expert.
Philanthropy Assistant, Community
BC Children's Hospital Foundation
08.2017 - 09.2018
- Assisted in planning Direct Response Marketing program. Coordinated mail, telemarketing and door-to-door programs to grow the largest revenue stream for the organization via monthly-donor subscriptions.
- Partnered with Communications department to ensure branding and messaging of all Direct Response materials aligned with corporate guidelines and objectives.
- Collaborated with external partners and consultants (mail houses, printers, agencies) on daily basis to create Direct Response Marketing materials.
Intern, Communications
BC Children's Hospital Foundation
03.2016 - 05.2016
Education
Associate of Arts Degree - Psychology
Capilano University
North Vancouver, BC12.2021
Diploma - Marketing Communications
British Columbia Institute of Technology
Burnaby, BC05.2016
Skills
- Written and verbal communication
- Copywriting and editing
- Sales
- People management
- Time management
- Scheduling
Timeline
Associate Boutique Manager
Aritzia
09.2023 - Current
Analyst, Workforce Planning
Aritzia
09.2018 - 09.2020
Philanthropy Assistant, Community
BC Children's Hospital Foundation
08.2017 - 09.2018
Intern, Communications
BC Children's Hospital Foundation
03.2016 - 05.2016
Associate of Arts Degree - Psychology
Capilano University
Diploma - Marketing Communications
British Columbia Institute of Technology
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