Summary
Overview
Work History
Education
Skills
Timeline
Generic

Selina Barbieri

Toronto

Summary

Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.

Overview

7
7
years of professional experience

Work History

Associate Boutique Manager

Aritzia
Vaughan
05.2022 - Current
  • Monitored staff performance and addressed issues.
  • Managed a team of sales associates, ensuring high levels of customer service and sales performance.
  • Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
  • Monitored team sales targets and addressed deficiencies.
  • Maintained positive relationships with customers by providing exceptional service.

Key Holder/Cashier

Kids Foot Locker
Vaughan
09.2019 - 12.2022
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Assisted manager's with completing end-of-day counts and securing funds to prevent loss or theft.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Operated cash register, collected payments and provided accurate change.

Sales Associate

Aldo
Vaughan
09.2018 - 12.2020
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.

Education

Bachelor of Arts - Dance

York University
Toronto, ON

Skills

  • Cash management
  • Customer service
  • Team leadership
  • Decision-making
  • Clean and professional
  • Good communication skills
  • Sales management

Timeline

Associate Boutique Manager

Aritzia
05.2022 - Current

Key Holder/Cashier

Kids Foot Locker
09.2019 - 12.2022

Sales Associate

Aldo
09.2018 - 12.2020

Bachelor of Arts - Dance

York University

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Selina Barbieri