Tauryn Coats
Yuba City,CA
Summary
Dynamic server with a strong work ethic and exceptional customer service skills honed at Red Robin. Proven ability to enhance guest satisfaction through attentive service and effective multitasking. Experienced in cash handling and team collaboration, consistently ensuring a clean and organized dining environment while fostering warm relationships with customers.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
5
5
years of professional experience
Work History
Server/Head Learning Coach/Shift Supervisor
Red Robin
Yuba City, California
03.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Cultivated warm relationships with regular customers.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
Dishwasher/Kitchen Prep Cook
Linda's Soda Bar & Grill
Yuba City, California
10.2019 - 10.2021
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Education
High School Diploma -
Vacaville High School
Vacaville, CA06-2018
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Staff management
- Training and mentoring
- Schedule management
- Customer service
- Telephone reception
- Cleaning and sanitation
Timeline
Server/Head Learning Coach/Shift Supervisor
Red Robin
03.2021 - Current
Dishwasher/Kitchen Prep Cook
Linda's Soda Bar & Grill
10.2019 - 10.2021
High School Diploma -
Vacaville High School
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