Sarah Irvine
Richmond,BC
Summary
Seeking full-time project management role where i can apply my strong background in food and beverage operations/ management and customer service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server / Shift Supervisor
The Keg Steakhouse + Bar
01.2015 - Current
- Ability to coordinate with kitchen and floor staff to ensure efficient and high-quality service.
- Health and Safety onboarding for new staff, optimizing team performance and customer satisfaction.
- Ability to operate in a fast-paced, high-volume environments.
- Experienced in transforming service challenges into opportunities for improved guest satisfaction.
- Providing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Operational management duties.
- Ability to manage and prioritize tasks.
Stable Hand
Twin Oaks Stable (seasonal)
01.2023 - 2023
- Maintained clean stables for optimal horse health and safety standards.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Demonstrated strong multitasking abilities while managing multiple responsibilities within fast-paced stable environments.
- Worked with ranch hands to clean stables and riding areas.
- Provided consistent high-quality care to horses by diligently monitoring their physical condition throughout daily interactions.
Bartender / Server
Britannia Brewing Company (seasonal)
01.2021 - 01.2021
- Delivered excellent customer service in a dynamic hospitality setting.
- Worked collaboratively with team members to manage busy service periods efficiently.
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Server
Cimonas Café
01.2016 - 01.2018
- Effectively multitasked between serving guests at tables as well as assisting those placing take-out orders.
- Contributed to team success by working collaboratively with other servers and kitchen staff.
- Effectively managed high volume orders during peak times, maintaining accuracy and efficiency.
Education
Project Management Associate Certificate -
British Columbia Institute of Technology
Burnaby06.2025
Business Studies
Kwantlen Polytechnic University
01.2019
High School Diploma -
R.A. McMath Secondary School
01.2016
Skills
- Team collaboration
- Leadership
- Time management
- Organization
- Strong work ethic
- Hospitality service expertise
- Training and mentoring
- Exceptional customer service
- Planning and scheduling
- Advanced problem solving
- Team bonding
- Quality control
Certification
- CAPM - Certified Associate in Project Management
Expected
Languages
French
Professional Working
Timeline
Stable Hand
Twin Oaks Stable (seasonal)
01.2023 - 2023
Bartender / Server
Britannia Brewing Company (seasonal)
01.2021 - 01.2021
Server
Cimonas Café
01.2016 - 01.2018
Server / Shift Supervisor
The Keg Steakhouse + Bar
01.2015 - Current
Project Management Associate Certificate -
British Columbia Institute of Technology
Business Studies
Kwantlen Polytechnic University
High School Diploma -
R.A. McMath Secondary School