Tatum Lyons
Quispamsis,NB
Summary
Adept at maintaining high standards of cleanliness and hygiene, demonstrated during tenure at Best Western Hotel, I excel in safe food handling and providing exceptional customer service. Leveraging skills in quality control and sanitation standards compliance, I consistently enhance customer satisfaction and operational efficiency. My proactive approach and ability to train new employees underscore my commitment to workplace excellence.
Overview
10
10
years of professional experience
Work History
Kitchen Crew Member
McDonald's
03.2022 - Current
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Demonstrated versatility by performing various roles within the kitchen crew as needed, fostering adaptability and flexibility among team members.
- Provided exceptional customer service by promptly addressing concerns and ensuring accurate order fulfillment.
- Implemented effective time-management strategies while multitasking during busy shifts, enhancing productivity without sacrificing quality.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Ensured consistent food quality through strict adherence to recipes and presentation guidelines.
Bakery Sales Associate
Saint John Bakery
08.2022 - 01.2023
- Maintained safe food handling standards at all times.
- Maintained retail counter, restocked items and kept establishment tidy by sweeping, taking out trash and observing and adhering to company sanitation and food safety standards.
- Developed and maintained specific knowledge of donuts, cakes, muffins, pies, cookies and other bakery items to communicate with and assist customers in selection of product.
- Retrieved and organized bakery product loads, processed merchandise properly and rotated products according to prescribed standards to encourage freshness.
- Marketed bakery products to customers and provided information on ingredients.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Operated cash register, quickly and accurately handled cash and card transactions and packaged orders neatly and correctly.
- Educated customers about quality of baked goods to inspire continued support of brand and company mission.
Housekeeping and Laundry Attendant
Best Western Hotel
04.2018 - 08.2022
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
- Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Ensured timely room availability for incoming guests by efficiently completing housekeeping tasks within allotted time frames.
- Maintained pristine hotel appearance, performing thorough cleaning of lobby, hallways, and other public spaces.
- Reduced laundry expenses by effectively managing linen inventory and ensuring proper usage of supplies.
- Streamlined laundry operations by organizing linens according to type and priority, allowing for quicker processing times.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Responded to requests from patrons for linens and toiletries.
Sandwich Artist
SUBWAY®Restaurants
11.2014 - 03.2017
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Assisted customers in choosing menu items by providing food complementing information.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Operated manual and electric appliances to peel, slice, and trim food.
Education
No Degree - Kinesiology
University of New Brunswick
Fredericton, NBHigh School Diploma -
Harbour View High School
Saint John, NB06.2017
Skills
- Safe Food Handling
- Quality control understanding
- Adherence to Guidelines
- Sanitation Standards Compliance
- Excellent customer service
- Patience and Empathy
- Cleanliness and hygiene
- Safety awareness
- Emergency First Aid
- Housekeeping and Cleaning
Languages
English
Native or Bilingual
Hobbies
- Playing piano
- Writing
- Drawing
- Playing games (board and electronic)
Timeline
Bakery Sales Associate
Saint John Bakery
08.2022 - 01.2023
Kitchen Crew Member
McDonald's
03.2022 - Current
Housekeeping and Laundry Attendant
Best Western Hotel
04.2018 - 08.2022
Sandwich Artist
SUBWAY®Restaurants
11.2014 - 03.2017
No Degree - Kinesiology
University of New Brunswick
High School Diploma -
Harbour View High School
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