Tasnuva Tahsin
Thunder Bay,Canada
Summary
Experienced customer service professional with a proven track record in sales, business development, and client relationship building. Passionate about teaching and communication, with a strong focus on teamwork and adaptability. Known for driving revenue growth, enhancing customer satisfaction, and implementing effective sales strategies. Skilled in problem-solving, time management, and delivering results in dynamic environments.
Overview
4
4
years of professional experience
Work History
Sales Associate
Dene Cree Designs Inc
02.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Executive (Customer Care & Sales)
Gunoboti Food Products Ltd
01.2021 - 07.2022
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Analyzed customer feedback for process improvements to achieve long-term business objectives
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Masters of Education - Educational Studies
Lakehead University
Thunder Bay, ON08.2024
B.A. (Hons) - English Linguistics
North South University
Bangladesh02.2022
Skills
- MS Office suite
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Cash Register Operation
References
Available Upon Request
Timeline
Sales Associate
Dene Cree Designs Inc
02.2023 - Current
Executive (Customer Care & Sales)
Gunoboti Food Products Ltd
01.2021 - 07.2022
Masters of Education - Educational Studies
Lakehead University
B.A. (Hons) - English Linguistics
North South University
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