Summary
Overview
Work History
Education
Skills
Awards
References
Timeline
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Sourav Singh

Fort McMurray,Canada

Summary

Detail-oriented administrative and human resources professional with over 3 years of experience supporting complex operations in higher education, logistics, and sales environments. Skilled in office administration, program support, data management, onboarding, budgeting, and confidential document handling (FOIP). Adept with MS Office, Excel, PowerBI, and database systems such as PowerCampus and Oracle NetSuite. Proven ability to collaborate with diverse stakeholders, balance competing priorities, and deliver exceptional service.

Overview

3
3
years of professional experience

Work History

Sales Associate

Best Buy Express/ Bell Mobility
Fort McMurray, Canada
07.2024 - Current
  • Coordinated administrative tasks, and tracked sales data for team performance reporting.
  • Supported onboarding and training for new hires; maintained employee checklists, and compliance records.
  • Ensured the confidentiality of customer and staff files, maintaining FOIP standards.
  • Led team initiatives resulting in improved satisfaction and operational metrics.
  • Educated customers on device features and service plans effectively.

HR Intern

Students’ Association of Keyano College (SAKC)
Fort McMurray, Canada
05.2025 - 06.2025
  • Supported administrative coordination: prepared reports, maintained records, and assisted in policy/procedure development.
  • Participated in the SAKC Volunteer Program launch, including needs assessment, role mapping, and documentation.
  • Assisted with recruitment and onboarding for volunteers, creating checklists, and orientation resources.
  • Conducted research and analyzed data on student engagement to support planning and enrollment.
  • Collaborated with HR consultants, student leaders, and executive management for program implementation.
  • Assisted with drafting marketing materials and outreach communications.

Technology Sales Representative

Staples Canada
Fort McMurray, Canada
09.2023 - 07.2024
  • Supported inventory and sales data management; utilized Excel and PowerBI for analysis and reporting.
  • Managed scheduling and administrative support for product launches and team meetings.
  • Assisted with onboarding and orientation for new sales staff.

Service Advisor

Pride Group Logistics
Chandigarh, India
04.2022 - 08.2023
  • Coordinated repairs and maintenance for a fleet of trucks and trailers, acting as the main point of contact between drivers, mechanics, and vendors, to minimize downtime and ensure operational readiness.
  • Managed service calls to external repair shops and mobile mechanics, arranging timely on-site and in-shop repairs across multiple locations.
  • Created and processed purchase orders using Oracle NetSuite and EFS, ensuring accuracy and compliance with company policies for USA and Canada operations.

Education

Diploma - Business Administration & Human Resources Management

Keyano College
Fort McMurray, AB
06-2025

Bachelor of Arts -

Guru Nanak Dev University
Pathankot, Punjab, India
04-2022

Skills

  • Office Administration & Operations
  • Data Management & Analysis
  • Budget Tracking & Expense Reconciliation
  • Program & Event Coordination
  • Onboarding & Employee Engagement
  • Confidential Document Handling
  • Communication and Relationship Building
  • Discipline, Time Management
  • Problem-solving and Team player
  • Marketing and communication support
  • MS Office Suite
  • Oracle NetSuite

Awards

Recognition from Susan Bransgrove and Uylander Jack for assisting in organizing the career fair smoothly.

References

Best Buy; Brahmroop Singh (780-390-0086)

Staples; Cindy Tulk (780-880-6005)

Timeline

HR Intern

Students’ Association of Keyano College (SAKC)
05.2025 - 06.2025

Sales Associate

Best Buy Express/ Bell Mobility
07.2024 - Current

Technology Sales Representative

Staples Canada
09.2023 - 07.2024

Service Advisor

Pride Group Logistics
04.2022 - 08.2023

Diploma - Business Administration & Human Resources Management

Keyano College

Bachelor of Arts -

Guru Nanak Dev University

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Sourav Singh