Tasnim Sumaiya
Victoria,BC
Summary
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Dedicated to delivering consistent and focused attention to client safety, comfort and dignity.
- Remains calm and effective in difficult and stressful situations. Defuses stressful situations and manages behavioral needs with grace.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Part-Time Sales Associate
Shell Gas Station
01.2023 - 08.2023
Front Store Clerk
Shoppers Drug Mart
09.2023 - Current
- Handled cash register transactions efficiently, ensuring accurate payment processing and proper cash handling procedures.
- Enhanced customer satisfaction by providing efficient and courteous service at the front store.
- Resolved customer complaints in a professional manner, finding solutions that meet both customer needs and company guidelines.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Maintained a clean and orderly store environment by performing routine cleaning tasks and addressing spills or hazards promptly.
- Collaborated with team members to improve overall store operations and achieve performance goals.
- Assisted customers by answering questions and fulfilling requests.
Education
Certificate - Health Care Assistant
Camosun College
Victoria, BC03.2024
Bachelor of Science - Pharmacy
Daffodils International University
Dhaka, Bangladesh02.2022
Skills
- Time Management
- Effective Communication Skills
- Adaptability and Flexibility
- Problem-Solving
- Multitasking
- Organizational Skills
- Client Assignment
- Dementia and Alzheimer's knowledge
- Patient Care
- Feeding Assistance
- Companionship and emotional support
Certification
- First Aid & CPR/AED, Canadian Red Cross
- Food Safety, Canadian Food Safety
REFERENCE
Reference available upon request.
Timeline
Front Store Clerk
Shoppers Drug Mart
09.2023 - Current
Part-Time Sales Associate
Shell Gas Station
01.2023 - 08.2023
Certificate - Health Care Assistant
Camosun College
Bachelor of Science - Pharmacy
Daffodils International University
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