TASHANA EDIE-OSIFO

• Enhanced student learning by implementing personalized instructional strategies for special needs individuals.
• Supported students'' emotional and behavioral growth by establishing a nurturing classroom environment.
• Assisted in the integration of assistive technology devices and tools, promoting accessibility and independence among students.
• Facilitated small group instruction to enhance individualized learning opportunities for special needs students.

• Enhanced patient well-being by providing personalized care and support tailored to individual needs.
• Assisted patients with daily living activities, promoting independence and quality of life.
• Collaborated with healthcare professionals to develop customized care plans for optimal patient outcomes.
• Fostered a safe, comfortable environment for patients by maintaining clean and organized living spaces.

• Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
• Provided ongoing feedback and support to housekeeping staff, fostering a culture of continuous improvement and professional development.
• Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
• Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.

• Conducted regular patrols of key areas to spot and control security concerns.
• Improved overall security by conducting regular patrols and monitoring surveillance systems.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

• Streamlined call center operations for increased productivity by implementing effective communication strategies.
• Reduced average call duration, skillfully guiding customers towards optimal solutions in a timely manner.
• Enhanced customer satisfaction by efficiently addressing and resolving inquiries.

• Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
• Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Organized extracurricular activities such as clubs or field trips that enriched students'' learning experiences outside the traditional classroom setting.

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• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
• Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Boosted team performance by developing customer service training materials and conducting service training.
• Solicited customer feedback to identify and improve on areas of weakness.
• Developed and implemented customer service policies to enhance satisfaction.