Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tasha Robinson

Langley

Summary

Motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer complaints promptly.

Possesses exceptional communication, organization, and multitasking skills while working in a fast-paced environment. Proven the ability to provide the highest quality service and create a positive customer experience.

Aiming to leverage abilities to be a successful cabin crew member on your team

Overview

14
14
years of professional experience

Work History

Customer Service Agent

WestJet
09.2022 - Current
  • Demonstrated excellent customer services skills by promptly responding to inquires and resolving customer issues.
  • Utilized problem-solving techniques to quickly resolve customer complaints in a professional manner
  • Developed strong communication skills while interacting with large volume of customers every day with positive attitude and focus on customer satisfaction.

Administrator

Durarseal Ltd
06.2010 - 08.2021


  • Generated reports detailing findings and recommendations.
  • Answered phone calls and emails from clients to address questions, complaints and needs.
  • Training newly hired employees regarding company procedures, standards and goals

Education

High School Diploma -

Walnut Grove Secondary
Langley, BC
06.1999

Skills

  • Information Updates
  • Customer Relationship Management
  • Passenger Support
  • Special Requests

Timeline

Customer Service Agent

WestJet
09.2022 - Current

Administrator

Durarseal Ltd
06.2010 - 08.2021

High School Diploma -

Walnut Grove Secondary
Tasha Robinson