TARUN ARORA
Brampton,AB
Summary
To contribute to the success and long-term growth of the organization by capitalizing on my experience and applying my expertise in quality and mechanical field to ensure the timely accomplishment of all identified goals, schedules and targets.
Self-motivated and works well as a part of team. Highly focused and determined individual with a track record of producing positive results. Hazard- Exceptional interpersonal, communication, negotiation and persuasive Dynamic leader and team builder, consistently motivating others towards success. Hard Working, Ambitious, Dedicated, Detail-oriented, Troubleshooting, Pressure handling and Committed to the profession.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
EMERGENCY SECURITY SERVICES
- Provided security services at the construction site and ensured the overall safety of the working personnel.
Associate
RONA Home and Garden
- Process customers returns, answer questions about merchandise
- Respond to service enquiries and coordinate resolutions with managements
- Recommend additional items to customers for the construction projects.
Financial Advisor
Industrial Alliance ,Ivari(World Financial Group))
01.2022 - Current
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
- Established new client relationships by conducting thorough needs assessments during initial consultations.
Manufacturing Technician
Magna
01.2021 - 05.2022
- Working in an automotive manufacturing and production plant
- Compile, document, and analyze data such as cycle times, production numbers, and quality assurance metrics
- Ensure that developed processing workflows and procedures are implemented and adhered to, including correct machine parameter set-ups, equipment and machine controls, and inspection processes
- Pre-inspect and safely operate manufacturing and production equipment in accordance with Section 28 of the Occupational Health & Safety Act and Regulations for Industrial Establishment
- Maintain high standards of safety for equipment and production areas, performing all duties in a secure manner and in alignment with Magna Karmax Heavy Metal Stamping's safety policies
- Participate in the identification, analysis, and determination of areas of improvement for Health & Safety
- Perform general equipment maintenance functions, such as set-up's and calibration, mechanical, and safety checks
- Perform all duties in a manner that contributes to a Quality Product at Competitive Price model using the TLCQQ procedure: Tagged correctly as per the unit load manual and customer requirements
- Loaded correctly into the production equipment or racks as per the unit load manual or customer requirements
Education
Life Insurance(HLLQP)
Durham College
Oshawa, ON01.2022
Business General
Northern College At Purse
Scarborough08.2020
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Problem Resolution
- Call center experience
- Microsoft Excel
- Product Knowledge
- Documentation
- Customer Relationship Management (CRM)
- Staff Training
Certification
- Forklifts (Walkie, Order picker, Counter balance, Reach truck, scissor lift)
- Fall protection
- Driving license G(Z)
- Security Guard license
Internshipsandcoops
- Punjab tractors Ltd., Phase-4, Industrial area, S.A.S Nagar, Mohali, India
- Guru Hargobind Thermal Plant Lehra, Bathinda, India
- Ampson Gears Industry, Ludhiana, India
Educationandprofessionaldevelopment
- Business Administration, Northern pures college of technology, Scarborough, Canada
- Bachelor of technology in Mechanical Engineering, GianiZail Singh University, Bathinda, India
- Advanced Diploma in Mechanical Engineering, GianiZail Singh University, Bathinda, India
Professional Highlights
- Quality Technician(BYD CANADA)
- Sales Associate (RONA)
- Customer service representative(ESM)
- Manufacture Technician(MAGNA KARMAX)
Extracurricular Activities
Donated blood and organised blood donation camps for four years in row. Active member of Red Blood Society, India Captain of college cricket team for two years and played at university level.
Projects
Designed and fabricated HOVERCRAFT (Sized 6 by 4feet) with a payload capacity of 70 kg, maximum hovering speed of 20 knots, powered by Honda gx340cc engine and propelled by double blade 36inch wooden propeller, a team project which is reflection of engineering, designing, project planning and manufacturing skills.
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Native or Bilingual
Spanish
Limited Working
Timeline
Financial Advisor
Industrial Alliance ,Ivari(World Financial Group))
01.2022 - Current
Manufacturing Technician
Magna
01.2021 - 05.2022
Customer Service Representative
EMERGENCY SECURITY SERVICES
Associate
RONA Home and Garden
Life Insurance(HLLQP)
Durham College
Business General
Northern College At Purse
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