TARRYNN PILLOW
Fresno,CA
Summary
As a highly organized and dedicated professional, bringing a wealth of experience in managing multiple priorities simultaneously. With a strong work ethic and passion for delivering exceptional service, ready to transition into a new role that offers challenges and growth opportunities. With a strong commitment to customer satisfaction and organizational skills, to enhance the overall experience for both clients and colleagues. Excited about the prospect of contributing to a dynamic and values-driven organization, Prepared to bring dedication, interpersonal skills, and customer-focused approach to help the team achieve its goals.
Overview
9
9
years of professional experience
Work History
Server
Outback Steakhouse
06.2022 - Current
- Serve food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Increased sales significantly by upselling higher-end products to customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Dispatcher/Mortuary Removal Assistant
CMSS
06.2019 - 03.2022
- Answer, prioritize and organize calls according to urgency.
- Create drivers’ routes that keep costs down but meet customers scheduling needs.
- Preserve and update call logs, records, mortuary releases, and other important documentation.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
Server
Scott's Seafood Grill & Bar
03.2018 - 02.2020
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Server
Schoolhouse Restaurant & Tavern
06.2015 - 02.2018
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
REFERENCES AVAILABLE UPON REQUEST
.
Skills
- Exceptional Customer Service
- Food Sales and Promotion
- Strong Work Ethic
- Sales Expertise
- Strategic Upselling
- Proper Phone Etiquette
- Professional Communication
- Microsoft Office
- Dispatch Coordination
- Billing and Payment Processing
Timeline
Server
Outback Steakhouse
06.2022 - Current
Dispatcher/Mortuary Removal Assistant
CMSS
06.2019 - 03.2022
Server
Scott's Seafood Grill & Bar
03.2018 - 02.2020
Server
Schoolhouse Restaurant & Tavern
06.2015 - 02.2018
REFERENCES AVAILABLE UPON REQUEST
.
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