TARRYNN PILLOW
Fresno,CA
Summary
As a highly organized and dedicated professional, bringing a wealth of experience in managing multiple priorities simultaneously. With a strong work ethic and passion for delivering exceptional service, ready to transition into a new role that offers challenges and growth opportunities. With a strong commitment to customer satisfaction and organizational skills, to enhance the overall experience for both clients and colleagues. Excited about the prospect of contributing to a dynamic and values-driven organization, Prepared to bring dedication, interpersonal skills, and customer-focused approach to help the team achieve its goals.
Overview
9
9
years of professional experience
Work History
Server
Outback Steakhouse
06.2022 - Current
- Serve food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Increased sales significantly by upselling higher-end products to customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Dispatcher/Mortuary Removal Assistant
CMSS
06.2019 - 03.2022
- Answer, prioritize and organize calls according to urgency.
- Create drivers’ routes that keep costs down but meet customers scheduling needs.
- Preserve and update call logs, records, mortuary releases, and other important documentation.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
Server
Scott's Seafood Grill & Bar
03.2018 - 02.2020
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Server
Schoolhouse Restaurant & Tavern
06.2015 - 02.2018
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
REFERENCES AVAILABLE UPON REQUEST
.
Skills
- Exceptional Customer Service
- Food Sales and Promotion
- Strong Work Ethic
- Sales Expertise
- Strategic Upselling
- Proper Phone Etiquette
- Professional Communication
- Microsoft Office
- Dispatch Coordination
- Billing and Payment Processing
Timeline
Server
Outback Steakhouse
06.2022 - Current
Dispatcher/Mortuary Removal Assistant
CMSS
06.2019 - 03.2022
Server
Scott's Seafood Grill & Bar
03.2018 - 02.2020
Server
Schoolhouse Restaurant & Tavern
06.2015 - 02.2018
REFERENCES AVAILABLE UPON REQUEST
.
Similar Profiles
Carlos GuarandaCarlos Guaranda
Server at Outback SteakhouseServer at Outback Steakhouse
Madelyn HaskettMadelyn Haskett
Host Trainer at Outback SteakhouseHost Trainer at Outback Steakhouse
Addyson MillerAddyson Miller
Host at Outback SteakhouseHost at Outback Steakhouse
Kelly FacklerKelly Fackler
Server Assistant at Outback SteakhouseServer Assistant at Outback Steakhouse
Mandeep SohalMandeep Sohal
Sales Associate at Fair Price Food StoreSales Associate at Fair Price Food Store