Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Tarik Shami

San Francisco

Summary

Self-motivated and results-driven professional with a background in sales, operations, and customer service. Adept at cross-functional collaboration, problem-solving, and building client relationships. Passionate about learning and tackling new challenges.

Overview

5
5
years of professional experience

Work History

Support Services Representative

Kaiser Permanente
San Francisco
07.2024 - Current
  • Ensured proper staffing levels for inpatient units, directly supporting high-quality patient care.
  • Interpreted collective bargaining agreements to manage staffing, scheduling, and pay practices with 100% compliance.
  • Acted as liaison between nursing staff and administration to streamline communication and resolve issues.

Sales Development Representative

Brex
Remote
07.2022 - 07.2023
  • Qualified $500K–$1M+ in monthly card spend; exceeded meeting booking goals by 100–150% MoM.
  • Targeted 30–50 high-priority accounts daily with personalized outreach to financial leaders.
  • Partnered with Mid-Market AE to develop territory strategies, resulting in consistent pipeline growth.
  • Maintained KPIs: 200+ emails, 20+ calls/day, 15% one-off rate/month, and 4% reply rate/month.
  • Analyzed performance metrics to assess effectiveness of sales initiatives.

Server/Bartender

The Wood Group
San Diego
10.2020 - 12.2023
  • Delivered high-quality service in fast-paced hospitality environments, improving customer satisfaction.
  • Trained in menu knowledge, multitasking, health regulations, and conflict resolution.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Education

Bachelor of Science - Business Management

San Diego State University
San Diego, CA
05.2022

Study Abroad

John Cabot University
Rome, Italy
12.2021

Skills

  • Interpersonal Communication
  • Conflict Resolution
  • Sales Development
  • Leadership
  • CRM Proficiency
  • Salesforce
  • Outreach
  • Retool
  • Scratchpad
  • Looker
  • ZoomInfo
  • Sales Navigator
  • Data entry
  • Workload management

Volunteer Experience

  • Organized and led seven fundraisers for The Animal Pad through Theta Chi Fraternity.
  • Supported quality-of-life initiatives for patients at Laguna Honda Hospital.
  • Prepared and packaged food for distribution at San Francisco Food Bank, collaborating with internal teams to serve families in need.

Timeline

Support Services Representative

Kaiser Permanente
07.2024 - Current

Sales Development Representative

Brex
07.2022 - 07.2023

Server/Bartender

The Wood Group
10.2020 - 12.2023

Bachelor of Science - Business Management

San Diego State University

Study Abroad

John Cabot University
Tarik Shami