Tarequl Islam
St. John's,NL
Summary
Dynamic professional with a proven track record in customer relationship building and interpersonal communication, honed at Rogers Communications and other esteemed employers. Excelled in enhancing client satisfaction and expanding customer bases, leveraging customer service expertise and sales acumen to significantly increase sales revenue. Demonstrates exceptional accuracy in financial transactions and a commitment to service excellence.
Overview
3
3
years of professional experience
Work History
Sales Representative
Rogers Communications
10.2022 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Cashier
MUN Bookstore
08.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Hotel Front Desk Clerk
Sea Pearl Beach Resort
09.2021 - 04.2022
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Handled financial transactions accurately, ensuring proper billing and payment processing.
Education
Bachelor of Science - Statistics
Memorial University of Newfoundland
St John's, NL04-2026
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
Languages
English
Native or Bilingual
Hindi
Full Professional
Bengali
Native or Bilingual
Timeline
Sales Representative
Rogers Communications
10.2022 - Current
Cashier
MUN Bookstore
08.2022 - Current
Hotel Front Desk Clerk
Sea Pearl Beach Resort
09.2021 - 04.2022
Bachelor of Science - Statistics
Memorial University of Newfoundland
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