Tara Tugce BAYDAR
Surrey,BC
Summary
As a customer service representative, I bring exceptional oral and written communication skills, active listening, and analytical problem-solving capabilities to the table. My commitment to enhancing customer experiences through service-oriented behaviours, understanding their needs, and providing customized solutions to foster loyalty is unwavering. With my extensive knowledge of service delivery and proven multitasking abilities, I am a dedicated customer service professional. My goal is to maintain professional relationships that will increase profitability and drive business results.
Overview
13
13
years of professional experience
Work History
Event Organizer
Langley Golf
01.2023 - Current
- Managed administrative logistics of events planning, event booking, and event promotions
- Consulted with customers to determine objectives and requirements for events
Flight Attendant
Flair Airlines Abbotsford
06.2021 - 06.2022
- Ensured safety and comfort of customers onboard aircraft
- Used excellent customer service skills in addressing passengers' needs
Restaurant Server
L'hermitage Hotel
01.2019 - 02.2021
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
Flight Attendant
Turkish Airlines
06.2010 - 06.2017
- Attended workshops and training in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance
- Resolved passenger conflicts and medical emergencies during flights
Education
Google UX Design Program -
N-power Canada
Vancouver09.2022
Associate of Science - Computer Information Systems
Kwantlen Polytechnic University
Surrey, BC06.2024
Bachelor of Arts - Spanish Language And Literature
Istanbul University
Istanbul, Turkiye06.2014
Skills
- Regulations Compliance
- Safety Procedures
- Customer Satisfaction
- Aviation and Transportation
- Customer Feedback
- Employee Relationships
- Aircraft Launch
- Weapons Carrying
Timeline
Event Organizer
Langley Golf
01.2023 - Current
Flight Attendant
Flair Airlines Abbotsford
06.2021 - 06.2022
Restaurant Server
L'hermitage Hotel
01.2019 - 02.2021
Flight Attendant
Turkish Airlines
06.2010 - 06.2017
Google UX Design Program -
N-power Canada
Associate of Science - Computer Information Systems
Kwantlen Polytechnic University
Bachelor of Arts - Spanish Language And Literature
Istanbul University
Similar Profiles
Zac SalernoZac Salerno
Driving Range Maintenance at Langley Golf And Banquet CentreDriving Range Maintenance at Langley Golf And Banquet Centre
Heagen WebberHeagen Webber
Baseball Umpire at Langley Baseball /North Langley BaseballBaseball Umpire at Langley Baseball /North Langley Baseball
Tisha MackinTisha Mackin
Head Service Receptionist & Appointment Coordinator at Langley Goldkey Volkswagen And Langley AudiHead Service Receptionist & Appointment Coordinator at Langley Goldkey Volkswagen And Langley Audi
Ahmad RafaqatAhmad Rafaqat
Front-Line Team Member / Cook at Popeyes Louisiana KitchenFront-Line Team Member / Cook at Popeyes Louisiana Kitchen
Venkat VenkatasubramanianVenkat Venkatasubramanian
Staff Software Engineer at Infoblox CanadaStaff Software Engineer at Infoblox Canada