Word
Younes Rakkaby
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
1
1
year of professional experience
3
3
Languages
Work History
Event Organizer
Al Akhawayn University
01.2022 - 01.2023
- During my time at university, I had the incredible opportunity to organize numerous musical events,ranging from small concerts to large-scale performances
- As the one of the primary organizers, I wasresponsible for overseeing every aspect of the events, including logistics, equipment, and memberperformance
- From the very beginning, I worked closely with our university's music department to identify talentedmusicians and performers who would be interested in participating in our events
- I collaborated withthem to plan rehearsals and performances, making sure that everyone was well-prepared and ready todeliver a memorable show
- In terms of logistics, I made sure that we had all the necessary equipment and instruments for each event
- This meant coordinating with vendors to rent or purchase gear, ensuring that it was set up properly, andmaking sure that it was in good working condition
- I also arranged for transportation to and from thevenues, making sure that everyone arrived on time and that all equipment was transported safely
- During the events, I was responsible for coordinating member performances, making sure that everyonewas on stage at the right time and that the show ran smoothly
- I also worked with the sound and lightingteams to ensure that the technical aspects of the performance were flawless
- Overall, organizing musical events for my university was an incredible experience that taught me a lotabout leadership, teamwork, and logistics
- I am grateful for the opportunity to have been in charge ofsuch a rewarding and memorable endeavor
- Formation
- DEP en Secrétariat
Sales Representative
United Evolution Inc.
Montreal, QC
04.2023 - 05.2023
- Developed and delivered engaging sales presentations to convey product benefits.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and implemented sales strategies to increase profits.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Contributed to team objectives in fast-paced environment.
- Set and achieved company defined sales goals.
- Presented professional image consistent with company's brand values.
- Achieved or exceeded company-defined sales quotas.
- Informed customers of promotions to increase sales productivity and volume.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Education
BBA - Marketing And Consumer Studies
Al Akhawayn University in Ifrane
Morocco, Ifrane 09.2020 - 01.2023
DEP - Legal Secretariat
Collège Supérieur De Montréal
Montreal, QC 04.2023 - Current
Skills
Marketing
Staff Training
Interpersonal communication skills
Product promotions
Customer Relations
Systems and software programs
Client Service
Problem solving strength
Sales expertise
Software
Excel
PowerPoint
General Troubleshooting
Musician
Since 2018, I have been immersing myself in the wonderful world of music, expressing my creativity through the strings of the guitar and bass. These instruments have become extensions of myself, enabling me to explore various genres and techniques, and bringing immense joy to my life.
With every strum and pluck, I have honed my skills and developed a deep understanding of the intricacies of melody, harmony, and rhythm. The guitar and bass have allowed me to unleash my emotions and tell stories without uttering a single word. Whether it's the soothing melodies of acoustic guitar or the thunderous rumble of a bassline, these instruments have been my faithful companions throughout my musical journey.
However, my thirst for musical exploration didn't stop there. In 2022, I ventured into new territory and embarked on a rhythmic adventure behind the drum kit. The drums have added a whole new dimension to my musicality, teaching me the art of precision, coordination, and groove. With every beat, I find myself immersed in the infectious energy that emanates from these percussive instruments.
Playing drums has opened up a whole new world of possibilities, allowing me to collaborate with fellow musicians, experiment with complex rhythms, and deepen my understanding of music as a whole. It has been an exhilarating and rewarding experience, one that continues to push me to new heights as a musician.
As I reflect on my musical journey, I am grateful for the opportunities that playing guitar, bass, and drums has brought into my life. The three instruments have complemented each other, allowing me to understand music from multiple perspectives and enriching my musical palette.
I eagerly anticipate the future, as I continue to explore new instruments and broaden my musical horizons. For now, I embrace the guitar, bass, and drums as cherished companions on my never-ending quest to create and share music with the world.
Timeline
Sales Representative
United Evolution Inc.
04.2023 - 05.2023
DEP - Legal Secretariat
Collège Supérieur De Montréal
04.2023 - Current
Event Organizer
Al Akhawayn University
01.2022 - 01.2023
BBA - Marketing And Consumer Studies
Al Akhawayn University in Ifrane
09.2020 - 01.2023