Taranveer Singh
Caledon East,ON
Summary
Dynamic professional with a proven track record in customer relationship building and sales expertise, demonstrated at Migration Masters. Excelled in enhancing client satisfaction and expanding customer bases, achieving significant sales revenue growth. Skilled in interpersonal communication and lead generation, adept at fostering trust and collaboration. Achievements include streamlining processes and increasing efficiency, underpinned by a strong foundation in customer service and sales closing techniques.
Overview
8
8
years of professional experience
1
1
Certification
4
4
years of post-secondary education
Work History
Sales Representative
Migration Masters
06.2023 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Negotiated prices, terms of sales and service agreements.
- Trained new employees on customer service, money handling and organizing strategies.
Filling Officer
Mind Tree Education
11.2019 - 05.2023
- Developed strong working relationships with clients'' accounts payable departments, fostering trust and collaboration on billing matters.
- Supported company growth by adapting quickly to changes in software, processes, and workload volumes as needed.
- Assisted in financial audits, ensuring accuracy and compliance with regulations throughout the billing department.
- Ensured timeliness of payments received through regularly scheduled follow-ups with customers who had outstanding balances.
Immigration Analyst
Focus Study Point
02.2017 - 10.2019
- Contributed to a positive work environment through effective communication and teamwork among colleagues.
- Provided exceptional customer service to applicants, addressing questions and concerns throughout the application process.
- Prepared detailed reports on application trends for management review, aiding in strategic planning initiatives.
- Managed high caseloads efficiently while maintaining attention to detail and accuracy in all aspects of the job.
- Streamlined the immigration process by effectively analyzing and evaluating applicants'' documents and information.
- Facilitated applicant interviews, gathering critical information to support decision-making processes.
- Collaborated with individuals and families to evaluate applications and determine eligibility for resettlement transitions.
Education
BBA - Business
CSJMU, Kanpur
UttarPardesh 05.2014 - 11.2017
High School Diploma -
Doon International School
Mohali, Punjab05-2013
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Sales closing
- Cold calling
- Lead generation
Accomplishments
- Ranked #1 Sales Representative in Migration Masters for last year.
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Professional Working
Affiliations
- IELTS
Certification
- [IELTS] [Cambridge University] [January 2024
- Seafarer Certicate (DG Shipping)
Interests
- Graphic Design
- Blogging
- Acting and Theater
- Music
Timeline
Sales Representative
Migration Masters
06.2023 - Current
Filling Officer
Mind Tree Education
11.2019 - 05.2023
Immigration Analyst
Focus Study Point
02.2017 - 10.2019
BBA - Business
CSJMU, Kanpur
05.2014 - 11.2017
High School Diploma -
Doon International School
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