Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Taranpreet Kaur

Surrey,Canada

Summary

Friendly and organized Dental Receptionist for front desk operations, patient scheduling, and insurance processing. Committed to providing outstanding service and ensuring a welcoming environment for all patients. Proficient in dental software(tracker) and HIPAA compliance.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Specialist

Nike
05.2024 - Current
  • Collaborating with staff and athletes to ensure seamless customer service throughout the store.
  • Answer phones and respond to inquiries with professionalism and warmth.
  • Scheduling appointments effectively preferring customers comfort and offices business hours.
  • Helping with administrative tasks, including filing coma start entry, and maintaining office supplies.
  • Ensure the office is organized, clean, and welcoming for patients.
  • Followed all company policies and procedures to deliver quality work.

Customer service concierge

Aritzia
05.2023 - 04.2024
  • Company Overview: Distribution centre
  • Delivered world-class client service across all channels including live chat, Phone, and e-mail.
  • Provided service and phone client confidence through unparalleled styling ability.
  • Resolve client inquiries efficiently, ensuring the highest levels of satisfaction.
  • Meet and exceed established performance targets.
  • Distribution centre

Education

Dental Receptionist Course -

Optimum Dental Agency Service LTD.
Burnaby, BC
05-2025

Associates of Arts - Psychology

Kwantlen Polytechnic University
01.2024

Skills

  • Dental Software (Tracker)
  • Patient Scheduling & Multi-Line Phone Systems
  • Insurance Verification & Claims
  • HIPAA & OSHA Compliance
  • Customer Service & Communication
  • Appointment Confirmation & Reminder Systems
  • Goal oriented
  • Positive and friendly
  • Exceptional time management skills
  • Excellent work ethic
  • Team building expertise
  • Strong conflict resolution skills
  • Energetic, friendly, and enthusiastic
  • Opening and closing procedures
  • Flexible schedule availability
  • General knowledge of computer software
  • Knowledge of dental insurances

Certification

Dental Office Administration Certificate

Languages

English
Punjabi
Hindi

Timeline

Specialist

Nike
05.2024 - Current

Customer service concierge

Aritzia
05.2023 - 04.2024

Dental Receptionist Course -

Optimum Dental Agency Service LTD.

Associates of Arts - Psychology

Kwantlen Polytechnic University

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Taranpreet Kaur