Tarang Chaturvedi
Toronto,ON
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
1
1
year of professional experience
Work History
Sales Representative
Freedom Mobile
09.2023 - 03.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Customer Service Representative/Cook's Assistant
Butter Chicken Roti
03.2023 - 09.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- I worked with the chef to prepare daily food specials and other supplies.
- Followed recipes closely for consistent taste, quality, and presentation.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Customer Service Representative/Cook
Domino's Pizza
10.2022 - 03.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Help in making pizza and making a dough clean the floor and do the dishes as well.
- Clean the counter while making pizza and taking front desk orders
Education
High School Diploma -
Durham College
Oshawa, ON04.2022
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Sales expertise
- Sales Presentations
Timeline
Sales Representative
Freedom Mobile
09.2023 - 03.2024
Customer Service Representative/Cook's Assistant
Butter Chicken Roti
03.2023 - 09.2023
Customer Service Representative/Cook
Domino's Pizza
10.2022 - 03.2023
High School Diploma -
Durham College
Similar Profiles
Simranjit KaurSimranjit Kaur
Assistant Store Manager at FREEDOM MOBILEAssistant Store Manager at FREEDOM MOBILE
Fiza NehalFiza Nehal
Retail Specialist at Freedom MobileRetail Specialist at Freedom Mobile
Naveen Henagama DOnNaveen Henagama DOn
Sales Associate at Freedom MobileSales Associate at Freedom Mobile
Sahil KashyapSahil Kashyap
Retail Sales Associate at Freedom MobileRetail Sales Associate at Freedom Mobile
Sinthuja VijayarajSinthuja Vijayaraj
Intern Waitress at Cibo Wine BarIntern Waitress at Cibo Wine Bar