Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tara Vatcher

Yellowknife,NT

Summary

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

20
20
years of professional experience

Work History

Manager

Purolator Courier
03.2013 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.

Mail Courier

Arctic Express
06.2011 - 03.2013
  • Ensured timely delivery of packages by consistently adhering to established routes and timeframes.
  • Contributed to a safe work environment by following proper lifting techniques and safety protocols when handling heavy parcels.
  • Demonstrated attention to detail while handling fragile items carefully, preventing damage or breakage during transit.
  • Improved mail delivery efficiency by accurately sorting and organizing parcels according to routes and schedules.
  • Kept detailed records of all deliveries made, ensuring accurate documentation for reference purposes or dispute resolution efforts as necessary.

Parcel Delivery Driver

Arctic Express (Canada Post)
05.2005 - 02.2011
  • Managed time efficiently to complete daily delivery assignments within specified deadlines.
  • Resolved customer complaints professionally, maintaining positive relationships with clients.
  • Adhered to company policies regarding confidentiality, protecting sensitive client information during deliveries.
  • Assisted in warehouse operations, including sorting and loading parcels for optimized delivery routes.

Education

High School Diploma -

Herdman Collegiate
Corner Brook, NL
06-1993

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Task delegation

Timeline

Manager

Purolator Courier
03.2013 - Current

Mail Courier

Arctic Express
06.2011 - 03.2013

Parcel Delivery Driver

Arctic Express (Canada Post)
05.2005 - 02.2011

High School Diploma -

Herdman Collegiate

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Tara Vatcher