Vishawjeet Singh Dhaliwal
Mississauga,ON
Summary
Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Leader
Quantum Lifecycle Partners LP.
12.2022 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Observed packing operations to verify conformance to specifications.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
ITAD Technician
Quantum Lifecycle Partners LP.
01.2021 - Current
- Maintained compliance with regulatory standards and safety requirements.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Addressed routine equipment maintenance according to established schedule.
- Organized work to meet demanding production goals.
- Tested components and systems to evaluate performance and identify concerns.
- Maintained quality assurance and customer satisfaction objectives.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
Telecommunications Technician
Bell Technical Solutions
06.2021 - 10.2021
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Provide exceptional customer experience for our clients
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Managed and prioritized customer service requests to achieve prompt resolution.
- Observing and following all Health and Safety as regulatory standards.
Security Guard
Paragon Security
06.2020 - 01.2021
- Responded quickly to incidents and assessed active situations for security concerns.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Completed full building and grounds patrols to spot and investigate concerns.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Education
Post-Graduation - Applied Electrical Motion And Control Management
Conestoga College
2021
Bachelor of Science - Electrical Engineering
Punjab Technical University
2018
Skills
- Creative Solutions
- Communications Expertise
- Operational Support
- Troubleshooting and Resolution
- Wireless Telecommunications
- Engineering Plans
- Project Management
- Quality Management
- Health and Safety
- Electrical Code Elevators
Certification
- Transportation of Dangerous Goods Training
- Lean Six Sigma
Timeline
Team Leader
Quantum Lifecycle Partners LP.
12.2022 - Current
Telecommunications Technician
Bell Technical Solutions
06.2021 - 10.2021
ITAD Technician
Quantum Lifecycle Partners LP.
01.2021 - Current
Security Guard
Paragon Security
06.2020 - 01.2021
Post-Graduation - Applied Electrical Motion And Control Management
Conestoga College
Bachelor of Science - Electrical Engineering
Punjab Technical University
- Transportation of Dangerous Goods Training
- Lean Six Sigma
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