SACHIN SURYA KANNAN
Toronto,Ontario
Summary
- Results-driven Sales Team Leader with proven expertise in building strong teams and motivating exceptional sales results. Ambitious in pursuing opportunities to expand client base and increase group revenue. Expert in building connections and servicing accounts.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Leader
Up Fundraising
Toronto, ON
01.2022 - Current
- Managed a team of fundraisers in various locations in Toronto, North York and Scarborough
- Meeting team KPIs every week
- Training and coaching new fundraisers to help them achieve target
- Hitting personal targets for sign ups and KPIs each day
- Reporting back to campaign manager on daily, weekly, and monthly results including fundraiser feedback
- Sending weekly reports using applications like Microsoft Office and Word on a regular basis
- Updating response from public to social media to promote the business
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
Dock Attendant
Ontario Place
Toronto, ON
05.2020 - 12.2020
- Assistance to maintain effective customer and public relations
- Monitor and assist with guest moorage, reservations, moorage, tying vessels, fee collection and issue receipts, confirmations, and reservation signs
- Maintain pay envelopes and boater brochures, restocking, keep accurate list of guest moorage and assist with maintaining overall reservation system, as assigned
- Maintain effective communications with marina office staff to ensure coordinated assignment of guest moorage and payments are collected and applied appropriately to guest accounts
- Provide service and information to boaters on local facilities, services and events
- Assist vessels in mooring or getting underway from docks
- Assist guest boaters as needed with the operation of the pump out system.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
Fundraiser
Up Fundraising
Toronto, ON
03.2019 - 12.2019
- Demonstrated the ability to achieve the target set by the client by building rapport along with strong communication skills
- Demonstrated strong listening, follow up and closing skills to achieve targets
- Composed grant proposals and fundraising newsletters to raise capital for non-profit organizations.
- Researched and identified potential donors.
- Participated in team-building activities to enhance working relationships.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Attended events to develop professional network of potential donors.
Education
Bachelor of Commerce (BCom) - International Business
Humber College
2022
Skills
- Experience in managing a team and training new hires
- Critical Thinking
- Customer Experience
- Teamwork Skills
- Customer Inquiries
- Recordkeeping and File Maintenance
- Customer Needs Assessments
- Customer Relationships
- Complex Problem-Solving
- Customer Satisfaction
- Creative Solutions
- Team Goals
- Team Meetings
- Selling Techniques
- Learning Strategies
- Constructive Feedback
- Team Management
- Sales expertise
- Teambuilding
- Staff education and training
- Key performance indicators
Certification
- Ontario G2 Drivers License
- Social Media Marketing-Facebook
Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Team Leader
Up Fundraising
01.2022 - Current
Dock Attendant
Ontario Place
05.2020 - 12.2020
Fundraiser
Up Fundraising
03.2019 - 12.2019
Bachelor of Commerce (BCom) - International Business
Humber College
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