Tara Lee
Community Social Services Support Worker
Summerside,Prince Edward Island
Summary
Dedicated Social Services Worker, known for high productivity, and efficient task completion. Excels in community engagement, crisis intervention, resource coordination, communication, empathy, and problem-solving. Working diligently to connect individuals with necessary support and services. Experienced in budgeting and government programs. Successful at creating personal relationships with clients and community members.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Family Support Outreach Worker
Mi'kmaq Confederacy of PEI
Lennox Island, Prince Edward Island
02.2023 - Current
- Monitored client progress and updated case files accordingly.
- Performed ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.
- Provided assistance with basic needs such as housing, employment, healthcare.
- Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
- Assisted individuals with completing applications for government benefits programs.
- Collaborated with community partners to coordinate services for clients.
- Conducted home visits to assess family dynamics and provide support services.
- Initiated contact with potential clients through phone calls, emails, and home visits.
- Facilitated supportive services and counseling for family members to address special concerns and ease transition during home visits.
- Built and maintained strong relationships with clients by successfully resolving issues.
Mental Health Support Worker
Notre Dame Place
Summerside, Prince Edward Island
12.2022 - Current
- Assisted clients with daily living activities such as meal planning, medication management, budgeting.
- Participated in case conferences to discuss client progress and formulate new treatment strategies.
- Provided emotional and psychological support to clients in crisis situations.
- Performed outreach activities within the community to promote mental health awareness.
- Responded promptly to crisis calls from clients or family members.
General Manager
Canadian Mental Health Association
Summerside, Prince Edward Island
06.2018 - 09.2021
- Developed annual budgets based on forecasted revenue targets set by senior management.
- Oversaw daily operations including scheduling shifts, assigning tasks, resolving customer complaints.
- Advised leadership on best practices related to operations management including process re-engineering initiatives.
- Cultivated relationships with vendors to negotiate favorable terms for the purchase of materials and services.
Combined Service Worker
Summerset Manor
Summerside, Prince Edward Island
04.2008 - 04.2014
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
- Reported any observed changes in mental status or physical condition to supervisor immediately.
- Provided companionship to elderly and disabled clients in their homes or other residential facilities.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Prepared meals according to dietary requirements and assisted in feeding when needed.
Education
Community Support Worker/ Addictions Level 3
Academy of Learning Career College
Summerside, PE12-2022
Some College (No Degree) - Health Unit Coordinator
Academy of Learning Career College
Summerside, PEHigh School Diploma -
Three Oaks Senior High
Summerside, PE06-1993
Skills
- Crisis management
- Residential transition management
- Client needs analysis
- Client case coordination
- Efficient data entry
- Execution of outreach plans
- Intervention skills
- Proficient in Microsoft Office
- Strong organizational abilities
- Coordination of community services
Certification
- CIT Crisis Intervention Training Certificate - Dec 2022
- CPI Non Violent Crisis Intervention
- ASIST Applied Suicide Interventions Training - July 2022
- CPR
- First Aid
- WHMIS
- Food Safety
- Responsible Beverage Server
Timeline
Family Support Outreach Worker
Mi'kmaq Confederacy of PEI
02.2023 - Current
Mental Health Support Worker
Notre Dame Place
12.2022 - Current
General Manager
Canadian Mental Health Association
06.2018 - 09.2021
Combined Service Worker
Summerset Manor
04.2008 - 04.2014
Community Support Worker/ Addictions Level 3
Academy of Learning Career College
Some College (No Degree) - Health Unit Coordinator
Academy of Learning Career College
High School Diploma -
Three Oaks Senior High
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