Taqwa Yousuf
Edmonton,AB
Summary
Committed and hardworking individual with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
5
5
years of professional experience
Work History
Sales Representative
Rogers
08.2024 - 10.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Retail Cashier
No Frills
06.2021 - 12.2022
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Increased sales by offering advice on purchases and promoting additional products.
Line Cook
MacDonalds
10.2019 - 11.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Education
Bachelor Of Commerce - Marketing
MacEwan University
Edmonton, ABSkills
- Customer Service
- Product upselling
- Loss Prevention
- Language Fluency
- Team Leadership
- Flexible Schedule
- Problem-Solving
- Customer Engagement
- Time Management
- Teamwork and Collaboration
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Sales Representative
Rogers
08.2024 - 10.2024
Retail Cashier
No Frills
06.2021 - 12.2022
Line Cook
MacDonalds
10.2019 - 11.2020
Bachelor Of Commerce - Marketing
MacEwan University
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