Tanya Jacobsen
Diamond Bar
Summary
Innovative professional with experience in commercial architecture & design, facilities management, capital planning, leadership, and project administration on a national level. Managing a portfolio of 700 properties across the Western territory of the United States, totaling over 5.7MM square feet. Unique and versatile outlook and excellent problem-solving skills to meet business needs, client requests and local requirements. Authentic leader with a collaborative approach to inspiring team success. Passionately curious with a drive for excellence.
Overview
21
21
years of professional experience
Work History
Director Facilities Services - West
Extra Space Storage
Lake Forest, CA
01.2022 - Current
- Managed portfolio growth by 60% through new store development and onboarding of new sites through large acquisitions across western U.S. and Hawaii increasing equity units from 2,000 – 3,200 assets. Developed and led the strategy to train new leadership personnel nationwide
- Document condition of assets, build current year maintenance plan and 3-year future capital plan
- Achieved consistent results in revenue growth averaging .5% - 1% growth each quarter while lowering expenses and operating costs across the organization
- Improved existing assets through implementation of maintenance plans, identifying development opportunities and broad visibility for an overall enhanced customer experience
- Led a team of 7 regional facility managers, and partnered with senior vice presidents in market travel, strategy discussions in the corporate office, and was selected as the top 0.3% of employees across the organization to participate in Leadership Development Program.
Manager Architecture & Design
Taco Bell Corp.
Irvine, CA
01.2009 - 01.2022
- Managed portfolio growth by 15% through new store development across continental U.S. and Hawaii increasing equity units from 7,000 – 8,000 assets. Responsible for Notice to Proceed, construction support, and post audit process for all development projects
- Achieved sales increase of 11% (on average) at 500+ existing assets per year through implementation of focused remodels improved brand visibility and customer experience
- Create unique customer experiences through custom design projects including a Cantina with Drive Thru and bar/patio seating, Sports Bar, and various flagship locations in CA, NY, FL, TN, NV.
- Photos available upon request
- Lead multi-functional team on design of Restaurant of the Future “Defy” which utilizes cutting edge technology and adapts the brand image to innovative restaurant design of the future
- Coach a team of 8 architects and designers that results in individual growth in technical and soft skills. Forecast development pipeline and workload to ensure goals are achievable for future 24 months
Project Manager
MVA Architects
Irvine, CA
01.2005 - 01.2009
- Managed all phases of commercial, industrial, retail, and residential projects including marketing, contract administration, design, space planning, drafting construction drawings, engineering coordination, rendering, jurisdiction research, permit procurement, financial processes, finish selection, presentation materials, on-site visits, and punch list
- Acquired new clients, built and maintained relationships through dedication and excellent customer service
- Improved team productivity: new standards for drafting, updated templates for contracts, budgeting, and evaluated profit margins
AutoCAD & Design Instructor
IDI and Brooks College
Costa Mesa and Long Beach, CA
01.2006 - 01.2008
- Trained students in AutoCAD (introductory, intermediate, and advanced) –construction drawings, sections, details, and isometrics
- Instructed students in core design phases for residential and commercial projects. Trained students on technical architectural and design methods, presentation, budgeting, perspective drawings, rendering, and 3-D models
Education
B.A. - Art History, Focus in Architecture
University of California
Los Angeles, CAA.A. - Interior Design
Brooks College
Skills
- Proficient in Microsoft Suite, AutoCAD, Adobe, Web Based Asset Tracking (various software), Data Analysis
- Building Codes and ADA
- NCIDQ #023839
- Multi-lingual: English & Burmese (Fluent), Italian & Spanish (conversational)
Timeline
Director Facilities Services - West
Extra Space Storage
01.2022 - Current
Manager Architecture & Design
Taco Bell Corp.
01.2009 - 01.2022
AutoCAD & Design Instructor
IDI and Brooks College
01.2006 - 01.2008
Project Manager
MVA Architects
01.2005 - 01.2009
A.A. - Interior Design
Brooks College
B.A. - Art History, Focus in Architecture
University of California