Tanya Harris
Arcade
Summary
Dynamic professional with extensive experience in organizational leadership and staff management. Known for effective conflict resolution and mentoring capabilities, contributing to a collaborative environment that drives team success and operational efficiency.
Overview
18
18
years of professional experience
Work History
Executive Administrator-Volunteer
God's Covenant House for Young Women Inc.
Los Angeles, CA
01.2014 - Current
- Streamlined office operations by implementing efficient scheduling and communication protocols.
- Coordinated executive meetings, ensuring comprehensive agendas and timely follow-ups.
- Managed confidential documents, maintaining strict adherence to organizational policies and compliance standards.
- Developed training materials for new staff, enhancing onboarding processes and team integration.
- Established vendor relationships, negotiating contracts to optimize service delivery and cost efficiency.
- Mentored junior administrative staff, fostering a collaborative environment focused on professional growth and development.
- Served as a trusted advisor to executives providing guidance and support in strategic decision making.
- Prepared and distributed memos describing company's administrative policies and procedures to all staff members.
- Boosted employee morale with the coordination of team-building events, recognition programs, and staff celebrations.
- Supported executive decision-making by conducting research, analyzing data, and providing insightful recommendations.
Dispatch Clerk Supervisor
Department Of Transportation-Caltrans
Los Angeles, CA
07.2008 - Current
- Managed dispatch operations to ensure timely delivery and resource allocation.
- Coordinated communication between field personnel and administrative staff for efficient workflow.
- Utilized electronic tracking systems to monitor vehicle status and optimize routes.
- Oversaw scheduling for maintenance and repairs, reducing downtime of fleet vehicles.
- Trained new staff on dispatch protocols and safety regulations, promoting best practices.
- Led initiatives to streamline communication processes, improving information flow across teams.
- Provided backup support for other roles within the logistics department as needed, demonstrating versatility and commitment to overall company success.
- Performed routine administrative work with customer assistance, cashiering and data.
- Proactively identified and resolved potential conflicts or delays in the dispatch process, ensuring minimal disruption to operations.
- Assisted in the recruitment and training of new dispatch personnel, ensuring smooth onboarding and consistent performance standards.
- Dispatched police, fire, or EMS units to respond for emergent situations with established procedures.
- Appeared in court for departmental actions related to witnessed dispatch and responder events.
- Maintained up-to-date knowledge of industry regulations and safety guidelines to ensure compliance across all aspects of the dispatch operation.
Education
Master of Arts -
California State University, Los Angeles
Los Angeles, CABachelor of Arts - Psychology
California State University, Los Angeles
Los Angeles, CA06-2010
Skills
- Organizational leadership
- Effective communication
- Eye for detail
- Conflict resolution
- Executive support
- Staff management
Timeline
Executive Administrator-Volunteer
God's Covenant House for Young Women Inc.
01.2014 - Current
Dispatch Clerk Supervisor
Department Of Transportation-Caltrans
07.2008 - Current
Master of Arts -
California State University, Los Angeles
Bachelor of Arts - Psychology
California State University, Los Angeles