Max McMullen
Healdsburg
Summary
Dedicated Spa Director and Certified Massage Therapist with over a decade of expertise in therapeutic massage, wellness services, and spa management. Proven ability to enhance client experiences, lead successful teams, and optimize business operations to drive growth and efficiency.making an invaluable asset to any spa or wellness establishment.
Overview
14
14
years of professional experience
Work History
Executive Administrator
SingleThread Farms / Vertice Hospitality
07.2020 - Current
- Manage daily operations, ensuring seamless communication across departments
- Oversee employee transitions, including hiring, onboarding, and recordkeeping
- Coordinate executive schedules, international travel arrangements, and meeting logistics
- Assist in budget planning, event coordination, and operational efficiency initiatives
Spa Manager / CMT
Jaiyen Spa
11.2015 - 01.2023
- Delivered expert massage therapy treatments, ensuring top-tier client satisfaction.
- Directed spa operations, managing hiring, training, payroll, and team scheduling.
- Created and executed marketing strategies, promotions, and community partnerships.
- Developed annual financial plans, monitored P&L reports, and maintained operational efficiency.
- Partnered with local businesses and city officials to expand wellness outreach programs.
District Sales Manager
Spencer Gifts / Spirit Halloween
05.2011 - 10.2015
- Supervised operations for 10 locations, managing hiring, training, and staffing
- Handled licensing, loss prevention, and compliance requirements
- Monitored financial performance, ensuring revenue growth and cost control
Education
Massage Therapy Certification -
Bryman College
Anaheim, CA06.2006
Skills
- Administrative Management
- Scheduling
- Payroll
- Employee Onboarding
- Employee Offboarding
- Travel Itineraries
- Operations & Logistics
- Budgeting
- Inventory Control
- Vendor Coordination
- Compliance
- Executive Support
- Calendar Management
- Event Coordination
- Meeting Preparation
- Communication & Leadership
- Cross-Department Collaboration
- Team Development
- Process Improvement
- Organizational leadership
- Information confidentiality
- Employee relations
Timeline
Executive Administrator
SingleThread Farms / Vertice Hospitality
07.2020 - Current
Spa Manager / CMT
Jaiyen Spa
11.2015 - 01.2023
District Sales Manager
Spencer Gifts / Spirit Halloween
05.2011 - 10.2015
Massage Therapy Certification -
Bryman College
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