Tanya Fisher
Exeter,ON
Summary
Client-focused administrative professional with expertise in healthcare, travel, and community services. Builds strong relationships, delivers exceptional customer service, and manages confidential records with precision. Communicates effectively and adapts quickly to new systems and regulations. Pursuing RIBO license to advance a career in the insurance industry.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Personal Trainer
Jolt Fitness
Centralia, Ontario
03.2022 - Current
- Provided exceptional customer service, empowering clients to achieve their fitness goals and fostering a supportive environment.
- Assess client needs and develop individualized wellness plans.
- Cultivated long-term client relationships through trust, communication, and personalized service, enhancing client retention and satisfaction.
- Maintain confidential client files and accurate documentation.
Yoga Instructor
Jolt Fitness
Centralia , ON
12.2019 - Current
- Lead diverse yoga classes for various skill levels and age groups in an all-inclusive environment.
- Communicated effectively with diverse individuals, enhancing engagement among varying ages and abilities.
- Facilitated participation in group activities to foster connection among attendees. while maintaining a professional and supportive atmosphere.
Wellness Coordinator
One Care
Clinton
03.2025 - 03.2026
- Coordinated wellness programs and activities, ensuring accurate participant records and documentation for effective program tracking.
- Built strong connections with clients to enhance service experience through compassionate and responsive support.
- Responded to participant inquiries while collaborating with staff, volunteers and community partners.
- Managed confidential client information with professionalism and strict attention to privacy.
Administrative Office Coordinator
Dr. Geoff Hann Chiropractic
Exeter, ON
08.2020 - 03.2022
- Oversaw daily office operations for busy chiropractic practice, ensuring smooth workflow and patient care.
- Scheduled patient appointments and coordinated provider availability efficiently.
- Delivered exceptional customer service, contributing to improved patient experience and satisfaction.
- Resolved customer complaints in an efficient manner while maintaining positive relationships with clients.
- Coordinated multiple priorities while maintaining accuracy and professionalism in all tasks.
- Assisted in billing processes and insurance verification tasks.
Travel Advisor
Ellison Travel & Tours
Exeter
07.2018 - 03.2020
- Consulted with clients to understand their needs and recommend appropriate travel products and services
- Clarified travel options, policies, documentation requirements, and travel protection coverage to facilitate informed client decisions.
- Resolved customer concerns promptly while delivering exceptional client service
- Cultivated lasting client relationships through professionalism, effective communication, and meticulous attention to detail.
- Ensured documentation accuracy and compliance while maintaining detailed client files for streamlined access.
Education
College Certificate - Travel And Tourism
Fanshawe College
London07-2018
Some College (No Degree) - Hotel And Resort Operations
Georgian College
BarrieSkills
- Wellness program coordination
- Personalized training
- Client relationship management
- Client relationship building
- Confidential records management
- Strong administrative, organizational, and multitasking skills
- Customer service expertise
- Software and systems learning
Certification
- 500 hr Yoga Teacher Training
- Certified Senior Fitness Instructor
Affiliations
- Foster Family for Dog Guides Canada 2023-2025
Timeline
Wellness Coordinator
One Care
03.2025 - 03.2026
Personal Trainer
Jolt Fitness
03.2022 - Current
Administrative Office Coordinator
Dr. Geoff Hann Chiropractic
08.2020 - 03.2022
Yoga Instructor
Jolt Fitness
12.2019 - Current
Travel Advisor
Ellison Travel & Tours
07.2018 - 03.2020
College Certificate - Travel And Tourism
Fanshawe College
Some College (No Degree) - Hotel And Resort Operations
Georgian College