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Tanya Checkett
Toronto,ON
Work Preference
Summary
Dynamic Bartender Supervisor with a proven track record of optimizing day to day operations, staff training, and customer satisfaction. Strong communication and problem-solving skills have led to enhanced team performance and effective complaint resolution.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Bartender Supervisor
Almacs
Toronto, ON
03.2016 - 03.2026
- Supervised daily bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored new bartenders on cocktail preparation and customer service standards.
- Developed and implemented inventory management strategies to optimize stock levels.
- Resolved customer complaints promptly to maintain high satisfaction rates.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Established standard operating procedures for drink preparation and service efficiency.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Coordinated private events at the venue by working closely with clients to understand their requirements and deliver outstanding experiences.
- Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
Bar Manager
Raffertys
Scarborough
06.2012 - 09.2015
- Supervised daily bar operations, ensuring high standards of service and cleanliness.
- Trained and mentored staff on cocktail preparation and customer engagement techniques.
- Created promotional strategies that increased customer footfall and enhanced brand visibility.
- Analyzed sales data to identify trends and adjust offerings to meet customer preferences.
- Established strong vendor relationships, negotiating contracts for favorable pricing and quality supplies.
- Closed out cash register and prepared cashier report at close of business.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Managed financial aspects of the business, including budgeting, forecasting, and reporting.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Education
High School Diploma -
Dave And May Thompson
Scarborough06-1997
No Degree - Business , Finance
Virginia Tech
Blacksburg,virginiaSkills
- Employee scheduling
- Workplace safety
- Complaint handling
- POS system operation
- Brand representation
- Bartending expertise
- Clear and effective communication
- Customer service
- Highly reliable
- Engaging personality
- Staff management
- Team training and development
- Creative mixology
- Ordering bar supplies
- Task delegation
- Menu development
Accomplishments
- Named Bartender of the Year by The DUKE LIVE.
- Supervised team of 19 staff members.
- Increased revenue 20% by implementing unique promotions and events.
Languages
English
Full Professional
Certification
- CPR Training - 2015
- SMART SERVE - License
- Heineken's RESPONSIBLE TRADER ACADEMY - Training - 2015
Interests
I enjoy traveling,trying new experiences',spending time with my granddaughter, i enjoy playing billiards, and going to the gym
Bartender of the year
The DUKE LIVE Annual Bartender Of The Year Award
An award that recognizes creativity, professionalism, hospitality, and true passion behind the bar, The judges also focus not only on drink-making skills, but leadership, customer connection and dedication.
Timeline
Bartender Supervisor
Almacs
03.2016 - 03.2026
Bar Manager
Raffertys
06.2012 - 09.2015
No Degree - Business , Finance
Virginia Tech
High School Diploma -
Dave And May Thompson