Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tanvi Ajmera

Data Analyst
Scarborough,ON

Summary

Results-driven professional with a strong background in data analysis and customer experience at Transcom Worldwide. Proven ability in data cleaning and visualization using Tableau, enhancing decision-making processes. Recognized for achieving a 95%+ customer satisfaction rate while fostering collaboration and continuous improvement within teams.

Overview

5
5
years of professional experience
3
3
Certifications

Work History

Technical and Customer Experience Advisor

Transcom Worldwide
05.2025 - Current
  • Enhanced customer satisfaction by addressing inquiries and resolving issues promptly
  • Promoted a culture of continuous improvement by sharing best practices and learning from other team members'' experiences
  • Maintained detailed records of customer interactions, allowing for data-driven decision-making and targeted support strategies
  • Analyzed feedback from customers to identify trends and make informed recommendations for process improvements

Jr. Data Analyst

NovusCode
09.2021 - 11.2022
  • Enhanced data accuracy by meticulously cleaning and organizing datasets for analysis
  • Facilitated data-driven decision making by creating custom reports tailored to stakeholder needs and preferences
  • Strengthened internal data governance practices by helping to develop and implement policies related to data storage, access, and retention
  • Created interactive Tableau dashboards that enhanced sales forecasting accuracy by 20%

Marketing Analyst Intern

NovusCode
05.2020 - 10.2020
  • Conducted consumer data analysis on products to assist with promotional campaigns
  • Participated in brainstorming sessions for new product launches, contributing innovative ideas based on market research findings
  • Assisted in the development of visually engaging presentations to communicate findings from market research studies to internal stakeholders

Education

Post Baccalaureate Diploma - Business Analytics

Cape Breton University
Sydney
05.2001 -

MBA - Marketing

B. K. School of Professional And Management Studies
Ahmedabad, India
05.2001 -

Bachelor of Commerce - Commerce

Amrut Mody School of Management
Ahmedbad, India
05.2001 -

Skills

    Data Cleaning

    Data Analysis

    Data Visualization and Presentations

    MySQL

    Excel

    Tableau

    Power BI

Certification

Google Data Analytics Professional Certificate - Google

Timeline

Technical and Customer Experience Advisor

Transcom Worldwide
05.2025 - Current

Google Data Analytics Professional Certificate - Google

01-2025

Data Visualization in Excel - Datacamp

02-2024

Data Visualization in Tableau - Datacamp

10-2023

Jr. Data Analyst

NovusCode
09.2021 - 11.2022

Marketing Analyst Intern

NovusCode
05.2020 - 10.2020

Post Baccalaureate Diploma - Business Analytics

Cape Breton University
05.2001 -

MBA - Marketing

B. K. School of Professional And Management Studies
05.2001 -

Bachelor of Commerce - Commerce

Amrut Mody School of Management
05.2001 -
Tanvi Ajmera Data Analyst