Dedicated and highly motivated Healthcare Protective Services Guard with on-site working experience, ensuring the safety and security of patients, staff, and visitors within healthcare environments. Skilled in conflict de-escalation, incident response, law enforcement protocols, and trauma-informed care. Proficient at collaborating with clinical staff and maintaining positive relations with diverse populations, including Indigenous communities. Commited to creatingsafe, secure and respectful settings, I’m eager to apply my protective services experience to support Alberta Health Services as a Protective Services Officer II.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Healthcare Protective Services Guard
Paladin Security (Contracted to Covenant Health)
05.2025 - Current
Ensure the safety and security of patients, staff, and visitors across hospital facilities, aligning with Alberta Health Services standards.
Commended by fellow protective services peace officers on-site for exceptional conflict resolution skills and maintaining calm under pressure.
Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
Utilize CPI Non-Violent Crisis Intervention and de-escalation techniques to reduce conflicts safely.
Responded quickly to emergency codes and alarms while following the accurate protocols.
Conduct regular patrols, monitor CCTV surveillance systems, and respond to security breaches, disturbances, and theft incidents.
Applied trauma-informed communication skills to de-escalate tense situations while maintaining respect, compassion, and dignity for all individuals involved.
Exercised sharp observational skills and strong presence of mind to assess evolving situations, identifying risks, and effectively intervening to prevent security breaches.
Maintained memo books, prepared detailed incident reports and supported investigations as required.
Security Guard
ESM Xpera
03.2024 - 05.2025
Completed full building and grounds patrols to spot and report concerns.
Checked and verified photo identification prior to providing access to the facility.
Provided excellent customer service to clients while maintaining vigilance in addressing security concerns at the site.
Secured premises by patrolling property and monitoring through surveillance system.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Patrolled and monitored premises in company vehicle.
Conducted safety audits, identifying and mitigating potential hazards to prevent accidents.