Wallace Jack

Protective Services Officer

Island Health

01.2008 - Current

Monitored premises for security breaches and safety hazards.
Assisted in implementing safety protocols and emergency response plans.
Collaborated with team members to maintain a secure environment.
Conducted routine inspections of facilities and equipment for compliance.
Responded to incidents and provided immediate assistance as needed.
Engaged with visitors to ensure adherence to access control measures.
Participated in training sessions to enhance knowledge of protective services practices.
Enhanced security by conducting regular patrols and monitoring surveillance systems.
Supported event management teams by providing effective crowd control strategies during large-scale events or gatherings.
Reduced risk of theft and property damage by implementing effective security measures such as alarm systems and key card access controls.
Ensured safety for employees and visitors by maintaining access control and managing emergency situations.
Collaborated with local law enforcement agencies during investigations, sharing relevant information and coordinating efforts for improved results.
Responded swiftly to incidents or emergencies, containing situations and preventing further escalation or harm.
Maintained a high level of physical fitness through regular exercise and training, ensuring the ability to perform demanding tasks when required.
Utilized conflict resolution skills to de-escalate tense situations between individuals effectively while remaining calm under pressure.
Increased staff preparedness through regular training exercises in emergency response procedures.
Evaluated existing security systems and recommended updates or improvements as needed to enhance overall protection measures for the organization.
Assisted injured individuals by administering first aid when necessary until medical professionals arrived on scene.
Developed comprehensive security policies and procedures, promoting a secure environment throughout the organization.
Detected, investigated and reported hazardous workplace incidents and issues.
Researched and archived general liability incidents via CCTV.
Monitored CCTV cameras and alarm systems for security breaches.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Investigated suspicious activities and persons to maintain security of premises.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Wrote detailed reports of all security breaches and investigations.
Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Issued access cards to authorized personnel to monitor access points.
Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.