Tanveer Mavi
Edmonton
Summary
Skilled at helping customers and business accounts to meet financial needs by developing customized product and service solutions. Well-versed in solving routine and complex financial problems. Good communication, multitasking and conflict resolution skills.
Overview
6
6
years of professional experience
Work History
Store Manager of Operations
Triple 1 Convenience Store
04.2021 - Current
- Increased store traffic by organizing engaging events and promotions that appealed to target customers.
- Increased sales by 50% with special displays and promotions.
- Approved regular payroll submissions for employees.
- Optimized staff scheduling to accommodate peak business periods without compromising quality of service or employee satisfaction.
Cashier Assistant
Walmart
03.2020 - 09.2021
- Met customer needs through polite, friendly and attentive service.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
Customer Service Representative
Circle K
06.2019 - 01.2021
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
GED -
Norquest College
Edmonton, AB06-2020
High School Diploma -
Gobindgarh Public School
Punjab, India05-2018
Skills
- Team leadership
- Work Planning and Prioritization
- Financial operations management
- Verbal and written communication
- Cash management
- Payroll management
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Mortgage Associate
I'm currently enrolled in practice of Mortgage brokerage course with alberta real estate school.
Timeline
Store Manager of Operations
Triple 1 Convenience Store
04.2021 - Current
Cashier Assistant
Walmart
03.2020 - 09.2021
Customer Service Representative
Circle K
06.2019 - 01.2021
GED -
Norquest College
High School Diploma -
Gobindgarh Public School
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