Overview
Work History
Education
Skills
Languages
Timeline
Generic

Julio Lopez

Chino

Overview

29
29
years of professional experience

Work History

Store Manager of Operations

Smart And Final
08.2009 - Current
  • Increased sales by Number% with special displays and promotions.
  • Increased store traffic by organizing engaging events and promotions that appealed to target customers.
  • Oversaw the implementation of new technology solutions for efficient inventory tracking, data analysis, and overall store operations enhancement.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Monitored competitor activities within the local market, adjusting strategies as necessary to maintain a competitive edge and drive store success.
  • Increased sales by [Number]% with special displays and promotions.
  • Coordinated with regional management on strategic planning initiatives aimed at improving store performance within the district or territory as a whole.
  • Facilitated open communication channels between staff members and upper management by conducting regular team meetings, fostering transparency in decision-making processes.
  • Enhanced customer satisfaction by resolving issues promptly and maintaining a clean, organized store environment.
  • Managed budget allocation for staffing, inventory, and other operational expenses to maximize profitability.
  • Boosted sales performance with strategic merchandising techniques and targeted promotional campaigns.
  • Optimized staff scheduling to accommodate peak business periods without compromising quality of service or employee satisfaction.
  • Evaluated store performance metrics to identify areas of improvement and implement necessary changes for better results.
  • Managed overall visual merchandising efforts within the store location while adhering to corporate standards and guidelines, ensuring a consistent brand image across all marketing materials.
  • Collaborated with cross-functional teams to drive company-wide improvements in operations and customer service.
  • Reduced employee turnover through effective recruitment, training, and performance evaluation initiatives.
  • Improved store efficiency by implementing inventory management systems and streamlining operational processes.
  • Ensured compliance with all company policies, procedures, and safety regulations to maintain a secure working environment.
  • Developed strong vendor relationships for timely delivery of products, negotiating favorable terms on pricing and contracts.
  • Conducted regular audits of all store departments to ensure adherence to operational standards and identify areas requiring attention or improvement.
  • Mentored employees for professional growth, fostering a positive work culture that encouraged collaboration and teamwork.
  • Implemented loss prevention strategies to minimize shrinkage rates while maintaining an inviting shopping experience for customers.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Assisted with hiring, training and mentoring new staff members.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Interacted well with customers to build connections and nurture relationships.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Manager of Operations

Ralphs Grocery Store
07.1996 - 08.2009
  • Analyzed current processes for opportunities to reduce waste and improve efficiency.
  • Enhanced operational workflows by identifying bottlenecks and streamlining procedures.
  • Fostered collaboration among departments for improved communication and teamwork.
  • Managed operational budgets by monitoring expenditures and identifying cost-saving opportunities.
  • Formulated actionable plans to achieve operational objectives and enhance competitive advantage.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
  • Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
  • Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
  • Enhanced team productivity by providing effective training programs and performance management systems.
  • Negotiated favorable contracts with vendors, securing competitive pricing arrangements that benefited the organization''s bottom line results.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Implemented customer feedback system to identify areas for service improvement, leading to increased customer satisfaction scores.
  • Optimized inventory control procedures to minimize stockouts and excess inventory levels.
  • Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.

Education

Bell Gardens High School
Bell Gardens
06.1994

Skills

  • Computer skills
  • Performance appraisals
  • Health and safety
  • Employee training
  • Recruitment and hiring
  • Employee scheduling
  • Store maintenance
  • Merchandise planning
  • Store layout design
  • Promotions management
  • Friendly and positive
  • Team leadership
  • Work Planning and Prioritization
  • Sales strategies
  • Partnership building
  • Loss prevention procedures
  • Financial operations management
  • Process improvements
  • Relationship building and management
  • Product merchandising
  • Team leadership and coaching
  • Customer service
  • Problem-solving
  • Multitasking and organization
  • Store merchandising
  • Team motivation
  • Verbal and written communication
  • Retail inventory management
  • Customer service management
  • Store operations
  • Training and mentoring
  • Team building and leadership
  • Goals and performance
  • Cash management
  • Team building
  • Leadership development

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Store Manager of Operations

Smart And Final
08.2009 - Current

Manager of Operations

Ralphs Grocery Store
07.1996 - 08.2009

Bell Gardens High School

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Julio Lopez