TANPREET BHULLAR
Mississauga,ON
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
5
5
years of professional experience
Work History
Shift Manager
McDonald's Restaurant
03.2021 - Current
- Exercised composure under pressure and in escalated customer service scenarios.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Tracked receipts, employee hours, and inventory movements.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- lead different departments such as Kitchen, People and Facilities.
- Month ends, mid-month and Brower Order (ROP)
Team Leader Fuu
McDonald's
11.2020 - 03.2021
Crew Trainer
McDonald's
06.2020 - 11.2020
Crew Member
McDonald's
05.2019 - 06.2020
Education
Graduate Certificate - Human Resource Management
Algoma University
Sault Ste. Marie, ON09.2020
BBA - Business Administration
UNIVERSITY OF MUMBAI
MUMBAI04.2018
Skills
- Inventory Management
- Priority management
- Accurate money handling
- Worker Training
- Conflict Resolution
- Critical Thinking
- Safety Management
- Energetic and Enthusiastic
Languages
English
Hindi
Punjabi
Timeline
Shift Manager
McDonald's Restaurant
03.2021 - Current
Team Leader Fuu
McDonald's
11.2020 - 03.2021
Crew Trainer
McDonald's
06.2020 - 11.2020
Crew Member
McDonald's
05.2019 - 06.2020
Graduate Certificate - Human Resource Management
Algoma University
BBA - Business Administration
UNIVERSITY OF MUMBAI
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