Taniya Sharma
Brampton,ON
Summary
To succeed in an environment of growth and excellence. Seeking and opportunity that offers personal development and organizational goals. Enthusiastic and well organized Office Admin with a proven background in data entry, schedule management and event planning.
Overview
5
5
years of professional experience
Work History
Logistics Coordinator
Highlight Motor Group
2022.09 - Current
- Updating portals in a timely manner for TMS Blue Jay.
- Accepting EDI, entering orders and sending rate confirmations to carriers.
- Booking pickup and delivery appointments for upcoming shipments.
- Reduced transportation costs by negotiating favorable contracts with carriers.
- Provide competitive rates to customers, checking availability with carriers and compare best rates.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Monitored inbound and outbound freight operations to establish timely delivery of shipments.
Dispatcher
Logistics99
2022.05 - 2022.08
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Answered phone calls and responded to customer emails.
- Scheduled deliveries and pickups according to customer needs.
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
- Coordinate with dispatch team to prepare shift and route schedules for the commercial truck drivers in accordance with customer orders.
Dispatcher
TDOT Freightline
2022.02 - 2022.04
- Actively tracking driver’s location and providing updates to the customer.
- Analyzed customer feedback and provided solutions to improve customer service.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
Security Officer
Paragon Security
2021.03 - 2022.01
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Crew Member
McDonald's
2019.08 - 2020.09
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Education
Computer Networking And Technical Support Diploma -
St. Lawrence College
Toronto, ON08.2020
Skills
- Hardworking
- Logistics Analysis
- Problem-Solving
- Scheduling and documentation skills
- Multitasking Abilities
- Excellent Communication
- Attention to Detail
- Freight Negotiation
- Exceptional Microsoft Office skills.
Strong knowledge of TMW (new version) software,
AXON and UFOS.
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Logistics Coordinator
Highlight Motor Group
2022.09 - Current
Dispatcher
Logistics99
2022.05 - 2022.08
Dispatcher
TDOT Freightline
2022.02 - 2022.04
Security Officer
Paragon Security
2021.03 - 2022.01
Crew Member
McDonald's
2019.08 - 2020.09
Computer Networking And Technical Support Diploma -
St. Lawrence College
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