Momula Vikas
Toronto,ON
Summary
Highly organized and trained claims specialist with a proven track record of successfully managing claims. Creative and independent problem-solver who seamlessly collaborates with leadership and other company employees. Flexible and willing to cover weekends and handle emergency situations as needed. Able to handle multiple priorities with a bias for action and a genuine interest in professional development. an excellent ability to handle complex customer issues and ensure positive experiences. Driven by efficiency and possessing strong organizational skills, with a team-oriented mentality and unwavering dedication to customer satisfaction, business goals, and sales excellence. Expertise in coordinating documentation and managing payments.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Logistics Coordinator
Hudson's Bay
11.2023 - Current
- Tracked orders and notified customers of status or potential delays.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Strategized best methods and tactics for efficient storage and handling of materials.
- Managed inventory levels to verify availability of stock for customer orders.
Claims Associate
Legato Health Technologies
12.2020 - 07.2023
- Reviewed and released reimbursement to various customers
- Consistently met and exceeded all productivity outlines
- Worked independently and as a team member
- Recognized for consistency of 100% accuracy in claims processing
- Worked on high dollar claims
- Kept accurate records of all activity and conversation for each file
- Researched and resolved denials with Explanation of Benefits (EOB) rejections within standard billing cycle time frame
- Corrected and Resubmitted claims, denied by insurance company
- Enhanced claim processing efficiency by streamlining workflows and implementing new software tools.
- Collaborated with team members to develop strategies for efficient claims processing and improved customer experiences.
- Optimized resource allocation by regularly monitoring workload distribution among team members.
Education
Post-Graduate Certificate - Project Management
Barrie, None 05.2001 -
Post-Graduate Certificate - Logistics And Supply Chain Management
Fleming College
Peterborough, None 05.2001 -
Master's - commerce
Dr BR Ambedkar University
HYDERABAD INDIA 05.2001 - Current
Bachelor of Commerce honors - Information Technology
Aurora Degree College
HYDERABAD INDIA07-2020
Skills
Extensive experience in claims management and adjusting
Certificates
- Green Belt Lean Six Sigma.
- Certificate In International Freight Forwarding.
- Certificates in MS-Office.
- Certificate in Healthcare Management.
- First Aid & CPR Certificates.
- Certificate of Appreciation - Go Above Award for Procedural & Financial accuracy at 100% and productivity stands at 105%.
- Awarded for consistently maintaining 100% Quality performance for last 6 months.
- Certificate of Appreciation - flexibility on the overtime contribution whenever we have business requirements and ensuring the deliverables.
Workexposure
Claims Associate
Legato Health Technologies, Hyderabad, Telangana
- Processed high-volume claims with 100% accuracy, resolved denials, and maintained detailed records.
- Coordinated with teams to ensure efficient workflows and exceeded daily productivity targets.
Warehouse Coordinator
Hudson's Bay, Toronto, ON
- Managed inventory, supervised shipping and receiving operations, and streamlined logistics to improve efficiency.
- Oversaw team activities and ensured timely execution of tasks in alignment with organizational goals.
Accomplishments
Internship at Kims Healthcare Clinic: Assisted with patient scheduling, data entry, and ensuring compliance with clinic policies.
Lead Volunteer for Vaccine Distribution: Supervised scheduling and ensured smooth operations at a COVID-19 vaccine drive for underserved populations.
Timeline
Logistics Coordinator
Hudson's Bay
11.2023 - Current
Claims Associate
Legato Health Technologies
12.2020 - 07.2023
Post-Graduate Certificate - Project Management
05.2001 -
Post-Graduate Certificate - Logistics And Supply Chain Management
Fleming College
05.2001 -
Master's - commerce
Dr BR Ambedkar University
05.2001 - Current
Bachelor of Commerce honors - Information Technology
Aurora Degree College
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