Tanissa Murison-Correia
Scarborough,ON
Summary
I’m a hardworking individual who learns quickly and thrives in dynamic environments. With strong active listening skills, I’m able to understand and address challenges effectively. I enjoy problem-solving and collaborating with my team to find creative solutions. My goal is to contribute positively and help drive our success while continuously growing and improving along the way.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bilingual Information Officer
Gatestone & Co
03.2024 - Current
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Deliver consistent performance under pressure during peak calling hours or challenging situations.
Server
Boston Pizza
07.2022 - 11.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Jasper Place School
Edmonton, AB06.2022
Skills
- Strong Work Ethic
- Cash Handling
- Hospitality service
- Customer Service
- Active Listening
- Problem-solving abilities
Languages
French
Native or Bilingual
Certification
- Smart serve
- First Aid
Timeline
Bilingual Information Officer
Gatestone & Co
03.2024 - Current
Server
Boston Pizza
07.2022 - 11.2022
High School Diploma -
Jasper Place School
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