Tanishpreet Kaur
Surrey,BC
Summary
Motivated and results-driven sales and customer service professional with strong experience in fulfillment operations, dispatch coordination, and retail sales. Demonstrated success in providing exceptional customer experiences, managing logistics processes, and improving operational efficiency. Adept at building client relationships, resolving issues, and driving repeat business. Excels in fast-paced environments and thrives under pressure. Seeking to contribute to Uline’s reputation for top-tier service and operational excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Fulfillment Associate
Amazon
Surrey, British Columbia
10.2023 - 02.2025
- Picked, packed, and shipped 100+ orders daily with a 99% accuracy rate.
- Operated RF scanners and warehouse software to update inventory in real time.
- Adhered strictly to safety protocols and maintained a clean, organized workspace.
- Supported inbound and outbound logistics teams in managing stock rotation.
- Participated in continuous improvement initiatives to reduce waste and improve workflow.
- Mentored new associates on warehouse systems and standard operating procedures.
Dispatch Coordinator
Rai Dispatch
Brampton, Ontario
07.2023 - 08.2024
- Coordinated driver schedules, optimized routes, and ensured on-time deliveries across multiple regions.
- Maintained clear and consistent communication between drivers, clients, and operations teams.
- Tracked delivery updates using dispatch software and proactively addressed service delays.
- Handled high volumes of dispatch logs and maintained compliance with transportation safety protocols.
- Trained new dispatchers on communication tools and scheduling systems.
- Reduced route errors and delivery time through data-driven schedule improvements.
Customer Service Associate
The Body Shop
Brampton, Ontario
07.2023 - 12.2023
- Delivered tailored product recommendations to diverse clientele, enhancing customer satisfaction and boosting sales.
- Operated POS system to process transactions, returns, and exchanges with 100% accuracy.
- Managed inventory restocking and floor merchandising to maintain product availability and visual appeal.
- Resolved customer complaints quickly and empathetically, strengthening brand loyalty.
- Supported promotional campaigns by informing customers about sales and loyalty programs.
- Collaborated with team members to achieve daily sales goals and maintain store cleanliness.
Inventory & Machine Operator
Ce De Candy
Brampton, Ontario
01.2023 - 06.2023
- Operated and monitored packaging and production machinery in a food-grade environment.
- Conducted hourly quality checks on product lines to ensure compliance with company standards.
- Performed routine maintenance and reported equipment issues to minimize downtime.
- Tracked raw materials and stock levels using inventory management software.
- Prepared and labeled finished goods for shipment, ensuring proper documentation.
- Collaborated with team leads to meet daily production and packaging targets.
Education
Business Diploma - Business
Niagara College
Toronto, ON08-2024
High School Diploma -
Public School
India 04-2020
Skills
- Sales & Upselling Techniques
- Customer Service & Communication
- Order Processing & Fulfillment
- Inventory Management & Reconciliation
- Dispatch & Logistics Coordination
- Microsoft Office (Excel, Word, Outlook)
- Time Management & Team Collaboration
- POS Systems & Returns Handling
Certification
- First Aid & CPR Certified
- Valid Security License
- Project Management Certification
AVAILABILITY
- Open to full-time or part-time roles
- Willing to work in-office, hybrid, or shift-based schedules
- Eligible to work in Canada
Timeline
Fulfillment Associate
Amazon
10.2023 - 02.2025
Dispatch Coordinator
Rai Dispatch
07.2023 - 08.2024
Customer Service Associate
The Body Shop
07.2023 - 12.2023
Inventory & Machine Operator
Ce De Candy
01.2023 - 06.2023
Business Diploma - Business
Niagara College
High School Diploma -
Public School
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