Tanima Pandove
Winnipeg,MB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Retail Store Associate
TJX Canada (Winners, Homesense & Marshall's)
07.2023 - Current
- Greeting customers, Responding to questions and giving information to customers
- Sharing product knowledge with customers
- Providing recommendations to customers
- Managing financial transactions and processing payments
- Preparing merchandise and designing displays, Maintaining clean and tidy space
- Assisting with inventory
- Handling refunds and returns
- Handling customer complaints
- Processing newly received shipments
- Alerting management of potential security issues
- Creating positive customer experience and work environment
Accounting Administrative Assistant
Radhika Jewellers
07.2021 - 12.2022
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Conducted detailed analysis and reconciliation of accounts, ensuring accurate financial documentation for customs entry processing.
- Streamlined accounting processes to enhance efficiency, reducing errors and ensuring timely release of shipments.
- Automated data input and report generation tasks, improving the timeliness of financial reporting and supporting seamless import operations.
- Provided insights and documentation to management, aiding in strategic decision-making related to customs transactions.
- Assisted external auditors during annual reviews by providing comprehensive documentation and clarification on complex accounting issues.
- Contributed to cost reduction initiatives by analyzing expenses and recommending more efficient alternatives, ensuring compliance with client instructions and customs regulations.
Accounts Receivable Clerk
PAASH TECHNOLOGIES
06.2020 - 06.2021
- Submitted cash and check deposits and generated cash receipts to record money received.
- Managed high volumes of incoming calls, emails, and faxes, ensuring effective communication with clients and carriers for customs entry processing.
- Streamlined the invoicing process and implemented an efficient payment tracking system, improving cash flow and reducing errors in customs documentation.
- Diligently followed up on overdue invoices and negotiated payment arrangements with clients, ensuring timely resolution of shipment rejects.
- Reconciled the accounts receivable ledger with the general ledger monthly, enhancing the accuracy of financial reporting and customs documentation.
- Collaborated with the sales team to resolve billing discrepancies, resulting in improved customer relationships and seamless import transactions.
- Assisted in annual audit preparation, ensuring accurate representation of accounts receivable records and compliance with accounting standards.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries related to customs transactions.
- Prepared and mailed invoices to customers, processed payments, and documented account updates, ensuring efficient electronic filing and monitoring of shipment status.
Education
PGW - International Business Courses
Manitoba Institute Of Trade And Technology
Winnipeg, MB04.2024
Bachelor of Science - Chemistry
Punjabi University
India05.2019
Skills
- Customer Service
- Critical Thinking
- Customer Relations
- Office Administration
- Microsoft Outlook
- MS Excel
- Strong verbal and written communication
- Organizational Skills
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Retail Store Associate
TJX Canada (Winners, Homesense & Marshall's)
07.2023 - Current
Accounting Administrative Assistant
Radhika Jewellers
07.2021 - 12.2022
Accounts Receivable Clerk
PAASH TECHNOLOGIES
06.2020 - 06.2021
PGW - International Business Courses
Manitoba Institute Of Trade And Technology
Bachelor of Science - Chemistry
Punjabi University
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