TANIA FARIA
Toronto,ON
Summary
BCO-certified Personal Banking Associate at BMO Financial Group with over 5 years of experience in the financial services industry. Seeking to further develop and advance my career in the Anti-Money Laundering sector. I am a quality-driven, reliable, and analytical team player, with a keen attention to detail and excellent problem-solving skills.
Overview
4
4
years of professional experience
Work History
Personal Banking Associate
Bank of Montreal
Toronto, ON
09.2024 - Current
- Achieved or exceeded personal sales goals on consistent basis.
- Reviewed customer onboarding documents for accuracy and completeness.
- Reviewed and analyzed customer's financial transactions to identify suspicious activities related to money laundering.
- Maintained customer data confidentiality while inputting information into system.
Personal Banker
Bank of Montreal
01.2022 - 06.2024
- Used product knowledge and abilities to execute consumer loans and other services.
- Analyzed customer data and other financial information to identify solutions that aligned with customer needs.
- Coordinated with internal audit teams to ensure compliance with all relevant regulations regarding fraud prevention.
- Responded promptly to customer emails, phone calls and requests for information.
Personal Banking Associate
Bank of Montreal
09.2021 - 01.2022
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Managed escalations with polite service, knowledgeable support and unsurpassed professionalism to satisfy needs and protect bank reputation.
- Assisted customers by answering banking questions and recommending solutions.
- Devised targeted solutions for various customers and offered deposit, lending and investment services.
Education
Branch Compliance Officer (BCO) -
Canadian Securities Institute
09.2023
Investment Funds In Canada (IFIC) -
Canadian Securities Institute
08.2021
High School Diploma -
St. Joseph's College School
Toronto, ON06.2018
Skills
- Excellent verbal and written communication
- Interpersonal skills
- Collaboration and Team Building
- Decision making
- Time management
- Problem Solving
- Microsoft 365
- Fluent in Portuguese, beginner in French
Timeline
Personal Banking Associate
Bank of Montreal
09.2024 - Current
Personal Banker
Bank of Montreal
01.2022 - 06.2024
Personal Banking Associate
Bank of Montreal
09.2021 - 01.2022
Branch Compliance Officer (BCO) -
Canadian Securities Institute
Investment Funds In Canada (IFIC) -
Canadian Securities Institute
High School Diploma -
St. Joseph's College School
Similar Profiles
LIU YANGLIU YANG
Customer Service Representative at Bank of MontrealCustomer Service Representative at Bank of Montreal
Jarrek RobinsonJarrek Robinson
Bank Teller at Bank of MontrealBank Teller at Bank of Montreal
Kunal WadhwaKunal Wadhwa
Personal Banking Associate at Bank of MontrealPersonal Banking Associate at Bank of Montreal
Nihali ShahNihali Shah
Senior Personal Banking Officer at Bank Of MontrealSenior Personal Banking Officer at Bank Of Montreal
Shana KhoshnawShana Khoshnaw
Tutor at Toronto District School BoardTutor at Toronto District School Board