Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Tania Burnett

Fox Creek,AB

Summary

Dynamic Client Experience Advisor at ATB Financial with a proven track record in delivering exceptional customer service and managing financial transactions. Skilled in multitasking and maintaining meticulous records, I excel in fast-paced environments, ensuring compliance and client satisfaction. Strong communicator with a keen attention to detail, dedicated to enhancing client experiences.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Client Experience Advisor

ATB FINANCIAL
08.2024 - Current

Manage clients bank accounts, ensuring accuracy and efficiency in all transactions

*Process withdrawals and deposits ensuring compliance with banking regulations

*Maintain detailed records of daily transactions for accountability and auditing purposes

*Deliver exceptional customer service addressing client inquiries and concerns in a timely manner.


Restaurant and Lounge Manager

BW Lounge & Dining
04.2019 - 08.2024

*Oversaw compliance with employment laws and liquor regulations

*Managed daily financial transactions including bank withdrawals and deposits

*Responsible for recruiting, hiring, and training new staff to ensure high performance and customer satisfaction

*Processed daily cash outs and grocery orders, maintaining accurate financial records

*Managed staff schedules ensuring efficient coverage during peak business hours

Skills

  • *Strong communication and customer service skills
  • *Excellent time management and organizational skills
  • Multitasking in fast-paced environments
  • *Strong attention to details and problem solving skills

Certification

Valid Proserve


Timeline

Client Experience Advisor

ATB FINANCIAL
08.2024 - Current

Restaurant and Lounge Manager

BW Lounge & Dining
04.2019 - 08.2024

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Tania Burnett