Encouraging manager with proven track record in strategic planning and driving business growth. Demonstrated success in fostering team collaboration and customer relations aptitude. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Track record of implementing successful initiatives and fostering collaborative work environment.
Overview
20
20
years of professional experience
Work History
Head of Operations Management
BSH Home Appliances Corporation
05.2021 - Current
Led regional cross-functional teams to achieve company goals, fostering collaboration and communication. Coordinated with marketing and sales departments to align operational capabilities with strategic growth initiatives.
Collaborated with executive leadership on strategic planning initiatives to drive business growth. Conducted regular assessments to adjust strategic priorities to meet evolving business needs.
Conducted financial analysis for operational & product projects in alignment with financial goals.
Implemented data-driven decision-making processes, leveraging analytics to optimize operations.
Cultivated an environment of accountability, empowering team members to take role ownership.
Increased customer satisfaction by actively addressing concerns and ensuring timely resolutions.
Director of Technical Product Management
BSH Home Appliances Corporation
02.2016 - 05.2021
Created product roadmaps to help guide product development processes and align with overall business goals. Identified opportunities for new products and improvements to existing products to increase sales.
Managed cross-functional teams effectively to achieve key business objectives.
Directed concept design, feature definitions and production support.
Coordinated product launches successfully, meeting targeted timelines and sales goals. Directed the successful execution of key projects or initiatives, ensuring deliverables were met on time and within budget.
Optimized resource allocation by conducting thorough assessments of project requirements, budgets, and timelines. Reduced time-to-market for new products by implementing agile project management methodologies.
Managed product lifecycles by monitoring product research, development and determining retirement dates.
Evaluated competitor offerings, gathering insights to inform future product enhancements and maintain a competitive edge.
Senior Project Manager
BSH Home Appliances Corporation
08.2015 - 02.2016
Directed cross-functional teams to achieve project milestones and enhance overall productivity.
Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones. Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
Developed and maintained project budgets to control costs and meet organizational and project goals.