Business-performance-oriented HR Executive with over a decade’s worth of valuable experience in human resource management for operations, tactical management, strategic partnership development, and business leadership. Possesses expertise in leadership, forging strategic alliances, and creating business impact, through experiential knowledge from pivotal roles in various projects.
•100% an annual revenue growth recorded in 2020; from CAD 40,000 to CAD to 414,000 CAD in 2021, by utilizing extensively the human resources capacity within the Organization which were grossly untapped before my joining.
•Offered relevant guidance to management and staffs on the interpretation and implementation of different Key performance indicators, HR policies, relevant labour laws, compensation and benefit programs.
• Ensured all HR Policies and Procedures Template are implemented and in compliance with relevant labour laws for both Nigeria and Canada and in line with global standards; and provided necessary interpretation of same when required.
• Determined different job cadre and created effective payroll structure, proper administration of employee emoluments and benefits to ensure higher retention level and general job satisfaction among employees. Generally, provided HR management support for Shirah Consult.
• Participated in continuous improvement by generating suggestions, using critical thinking, engaging in problem-solving activities, evaluate solutions and make decisions to support teamwork.
• Managed team of employees, overseeing hiring, training and professional growth of employees.
• Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
• Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
• Produced, executed, and assessed the human capacity and labour relations guidelines, activities and procedures and advised the management and staff on work ethics, standard operating procedure, and labour laws as practice in Nigeria.
• Dealt with grievances, implemented disciplinary procedures, and maintained employees and consultants’ records, which includes all information concerning client and staff’s contract data.
• Managed employees and consultants’ contracts from contract commencement with the client. This is to ensure that the number of leavers is minimized, and clients are satisfied. This also includes overseeing of the company’s external recruitment process by liaising with the Recruitment department to ensure identified Client recruitment needs are timely met.
• Constantly developed and ensure regular updates of HR Policies and Procedures Template (Employee Handbook, Equal opportunity and non-discrimination policies, Code of conduct, Learning and development Policy etc.) and ensured same was implemented in compliance with relevant labor laws.
• Developed varying strategies such as Team building programs, Safety and Health programs to address different organizational human resource needs from time to time.
• Co-ordinated and ensured all negotiations reached during the annual review of Collective Bargaining Agreement (CBA) are implemented accordingly as agreed by all parties.
• Monitored the Performance Review exercise is complied with by guiding line managers in completing reviews within respective timeframes.
• Managed the operational procedures and supported these procedures, so that effective services are provided locally to staffs & clients ensuring their efficiency is improved.
• Ensured effective internal communications between the HR Operations Team and Management. Regularly reviewing, evaluating, discussing and present progress.
• Oversaw recruitment functions from advertisement of vacancies, applications sorting, and administration of selection tests and conduction of interviews.
• Identified, mapped out policies related to Career succession, Talent management and transfer are implemented for our clients and internally.
• Managed and maintained all human resources information and related records are properly stored on the Company’s CRM systems (Salesforce, IQN, Egnyte and OCS)
• Ensured a pro-active approach towards the identification of new business opportunities and potential risks, when liaising with consultants and clients.
Human Resources Management (HRM)
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PSM1
CBAP